Olivia Shelley
Salem,AL
Summary
Highly-motivated hard working employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant
New Hope Revival Ministries
Smiths Station , AL
2024.01 - Current
- Created and managed filing systems for easy access to records and documents.
- Processed incoming mail, sorted items into appropriate categories, and distributed accordingly.
- Contributed to administrative processes by executing tasks like data entry as well as reviewing and enhancing documents.
Care Giver/Cleaner
Self Employed
Smiths Station , AL
2023.09 - Current
- Collaborated with family on a regular basis to provide updates on their loved one's condition and progress.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Performed daily cleaning tasks such as washing windows, cleaning counters, taking out the garbage.
- Provided companionship and emotional support to resident.
Etsy Shop Owner
Succulent and Stitch
Salem , AL
2017.05 - Current
- Uploaded photos, videos or images to online storefronts.
- Determined and set product prices.
- Conferred with customers to understand needs and finalize purchase orders.
Barista
Botanic
Opelika , AL
2023.04 - 2023.09
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Delivered food, bussed tables and frequently checking on customers.
- Operated cash registers to process customer payments.
Scheduler/Insurance Verification Clerk
Columbus Speech and Hearing Center
Columbus , GA
2021.07 - 2022.12
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
- Scheduled and confirmed patient appointments and consultations.
- Contacted patients to arrange payment arrangements for deductible and out-of-pocket liability.
Barista
The Well
Opelika , AL
2021.04 - 2021.12
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Created signs and displays to advertise store products or events.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Described menu items to customers and suggested products based on stated preferences.
Education
High School Diploma -
New Hope Academy
Salem, AL03.2021
Skills
- Customer Service
- Attention to Detail
- Problem-Solving
- Speedy and Efficient
- Team Player
- Professional Appearance
Timeline
Assistant
New Hope Revival Ministries
2024.01 - Current
Care Giver/Cleaner
Self Employed
2023.09 - Current
Barista
Botanic
2023.04 - 2023.09
Scheduler/Insurance Verification Clerk
Columbus Speech and Hearing Center
2021.07 - 2022.12
Barista
The Well
2021.04 - 2021.12
Etsy Shop Owner
Succulent and Stitch
2017.05 - Current
High School Diploma -
New Hope Academy
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