Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Shelley

Salem,AL

Summary

Highly-motivated hard working employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Assistant

New Hope Revival Ministries
Smiths Station, AL
01.2024 - Current
  • Created and managed filing systems for easy access to records and documents.
  • Processed incoming mail, sorted items into appropriate categories, and distributed accordingly.
  • Contributed to administrative processes by executing tasks like data entry as well as reviewing and enhancing documents.

Care Giver/Cleaner

Self Employed
Smiths Station, AL
09.2023 - Current
  • Collaborated with family on a regular basis to provide updates on their loved one's condition and progress.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Performed daily cleaning tasks such as washing windows, cleaning counters, taking out the garbage.
  • Provided companionship and emotional support to resident.

Etsy Shop Owner

Succulent and Stitch
Salem, AL
05.2017 - Current
  • Uploaded photos, videos or images to online storefronts.
  • Determined and set product prices.
  • Conferred with customers to understand needs and finalize purchase orders.

Barista

Botanic
Opelika, AL
04.2023 - 09.2023
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Delivered food, bussed tables and frequently checking on customers.
  • Operated cash registers to process customer payments.

Scheduler/Insurance Verification Clerk

Columbus Speech and Hearing Center
Columbus, GA
07.2021 - 12.2022
  • Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Communicated with patients with compassion while keeping medical information private.
  • Scheduled and confirmed patient appointments and consultations.
  • Contacted patients to arrange payment arrangements for deductible and out-of-pocket liability.

Barista

The Well
Opelika, AL
04.2021 - 12.2021
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Created signs and displays to advertise store products or events.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Described menu items to customers and suggested products based on stated preferences.

Education

High School Diploma -

New Hope Academy
Salem, AL
03.2021

Skills

  • Customer Service
  • Attention to Detail
  • Problem-Solving
  • Speedy and Efficient
  • Team Player
  • Professional Appearance

Timeline

Assistant

New Hope Revival Ministries
01.2024 - Current

Care Giver/Cleaner

Self Employed
09.2023 - Current

Barista

Botanic
04.2023 - 09.2023

Scheduler/Insurance Verification Clerk

Columbus Speech and Hearing Center
07.2021 - 12.2022

Barista

The Well
04.2021 - 12.2021

Etsy Shop Owner

Succulent and Stitch
05.2017 - Current

High School Diploma -

New Hope Academy

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Olivia Shelley