Olivia Shuster
Summary
Confident student and employee passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals in my areas of interest. Brings outstanding teamwork and communication skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Assistant
St. Luke's University Hospital
Bethlehem, PA
01.2023 - Current
- Assist with daily activities such as bathing, grooming, dressing, feeding, and transferring patients.
- Assist with admission and discharge processes.
- Document patient intake and dietary requirements and aided with feeding and monitoring.
- Respond to bell or light signal calls to assist patients with needs.
- Engage with patient family and friends to provide courteous visit experience.
Server/Ice Cream Server
Coventry Parlor at Laurel Locks
Pottstown, PA
10.2018 - 12.2022
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new staff.
Host
Longhorn Steakhouse
Pottstown, PA
10.2021 - 08.2022
- Provided customers with accurate wait times and monitored waiting list.
- Managed incoming calls during busy shifts.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Assisted other departments when needed such as bussing tables or delivering food orders.
Education
Bachelor of Arts - Biology
DeSales University
Center Valley, PA05-2026
High School Diploma -
Pottsgrove Senior High School
Pottstown, PA06-2022
Skills
- Patient Hygiene Management
- New Employee Mentoring
- Guest Service
- Attention To Detail
- Complaint Handling
- Interactive Communication Skills
- Team Collaboration
Affiliations
- DeSales Colleges Against Cancer member
- DeSales Physician Assistant Undergraduate Pack (PUPS) member
- DeSales Pre-Health Professions member
- Volunteer work at DeSales, including Environment Day 2024
- Upcoming volunteer at Brandywine Valley SPCA
Certification
- American Heart Association BLS Provider
Timeline
Patient Care Assistant
St. Luke's University Hospital
01.2023 - Current
Host
Longhorn Steakhouse
10.2021 - 08.2022
Server/Ice Cream Server
Coventry Parlor at Laurel Locks
10.2018 - 12.2022
Bachelor of Arts - Biology
DeSales University
High School Diploma -
Pottsgrove Senior High School
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