Olivia Sibley
Chesterfield,VA
Summary
Marketing graduate with strong communication, customer engagement, and organizational skills developed through client-facing and administrative roles. Experienced in building relationships, managing multiple priorities, and representing brands positively. Eager to contribute creativity, adaptability, and a strong work ethic in an entry-level marketing role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Babysitter
Self-employeed
Chesterfield, VA
08.2023 - 01.2026
- Communicated regularly with parents, updating them on child's well-being and daily activities to foster trust and engagement
- Engaged children in educational playtime activities, promoting cognitive development and creativity
- Built strong relationships with families through trustworthiness, reliability, and professionalism
- Coordinated daily schedules for naps, meals, and outings to create a structured routine for children
- Conducted regular safety checks and supervision to ensure a secure environment for children
Waitress
Topgolf
Richmond, VA
05.2022 - 08.2022
- Managed multiple tables during peak hours, ensuring detailed attention and personalized service for each guest
- Resolved guest complaints or concerns promptly and professionally, ensuring customer satisfaction at all times
- Collaborated with team members to enhance dining experience through efficient table setup, drink refills, plate clearing, and table resetting
- Maintained cleanliness of work areas including dining room floors, tables, chairs, utensils, glassware, etc
Cashier
CVS Health
Chesterfield, VA
01.2021 - 06.2021
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Facilitated exchanges and refunds per company policies, ensuring customer satisfaction during resolution of complaints
- Maintained cleanliness and organization of the checkout area, including proper bagging of items and restocking supplies.
- Trained new cashiers on transaction procedures and customer issue resolution, enhancing team readiness and service quality
Office Clerk
rx3 compounding pharmacy
Chester, VA
05.2020 - 06.2021
- Managed and maintained filing system for company documents, facilitating efficient retrieval and organization
- Maintained confidentiality of sensitive information while handling employee records and other confidential documents.
Waitress
Sibley and Son Barbecue
Colonial Heights, VA
05.2018 - 04.2020
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate orders, and delivering food and beverages in a timely manner
- Managed multiple tables during peak hours, ensuring attention to detail and personalized service for each guest
- Applied extensive knowledge of menu items, including daily specials and preparation methods, to guide customers in their selections
- Communicated effectively with kitchen staff to coordinate accurate order preparation and timely meal delivery
- Collaborated with team members to create a positive dining experience for guests by assisting with table setup, refilling drinks, clearing plates, and resetting tables
Education
Digital Marketing And Analytics -
Liberty University
Remote05.2025
General Studies -
Brightpoint Community College
Midlothian, VA12.2022
High school diploma -
Matoaca High School
Chesterfield, VA06.2021
Skills
- Communication skills
- Time management
- Problem solving
- Customer service
- Team collaboration
- Effective communication
- Routine management
- Professionalism and positivity
- Multitasking and organization
Certification
Driver's License
Timeline
Babysitter
Self-employeed
08.2023 - 01.2026
Waitress
Topgolf
05.2022 - 08.2022
Cashier
CVS Health
01.2021 - 06.2021
Office Clerk
rx3 compounding pharmacy
05.2020 - 06.2021
Waitress
Sibley and Son Barbecue
05.2018 - 04.2020
Digital Marketing And Analytics -
Liberty University
General Studies -
Brightpoint Community College
High school diploma -
Matoaca High School