Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Silva

Grangeville,ID

Summary

My name is Olivia Silva and I live in Grangeville Idaho. I have worked as a server and cashier for about two years in total. While working at this position I have perfected my phone etiquette by talking to customers on the phone and taking orders. I have also had experience with taking orders and talking with customers face to face. In my time at this position and as well as working in retail I have learned to handle money by opening and closing tills as well as giving refunds. As a retail worker I also used my skills in customer service to assist customers with their needs. My current job is working as a title one para professional at Grangeville Elementary School. In this position I work mainly with kindergarten through third grade. I work with four different teaching programs. A big part of my position is collaborating with teachers and reading spread sheets.

Overview

4
4
years of professional experience

Work History

Title One Para Professional

Mountain View School District
08.2022 - Current
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Prepared instruction materials, constructed bulletin boards, and set up work areas.
  • Administered tests and assessments to evaluate student progress and performance.

Server

Jungle Gyms
06.2022 - 08.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Retail Associate

Larson's Clothing Store
02.2021 - 06.2022
  • Maintained clean sales floor and straightened and faced merchandise.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Cashier and Server

Dell'Anno's Pizzeria
04.2020 - 09.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Tunstall High School
Dry Fork, VA
06.2021

Skills

  • Lesson Planning
  • Cash Management
  • Time Management Skills
  • Order Taking
  • Cash Register Systems
  • Till Counting
  • Money Handling

Timeline

Title One Para Professional

Mountain View School District
08.2022 - Current

Server

Jungle Gyms
06.2022 - 08.2022

Retail Associate

Larson's Clothing Store
02.2021 - 06.2022

Cashier and Server

Dell'Anno's Pizzeria
04.2020 - 09.2021

High School Diploma -

Tunstall High School
Olivia Silva