Olivia Sinclair
Tucson,AZ
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Monterey Court
02.2020 - 09.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
U.S. Egg Restaurant
04.2018 - 08.2019
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Buck And Rider
10.2017 - 04.2018
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Education
No Degree - General Studies
Maricopa Community Colleges - Glendale Community College
Glendale, AZ12.2017
High School Diploma -
Tucson Magnet High School
Tucson, AZ05.2009
Skills
- Dining Area Maintenance
- Cocktail Knowledge
- Bus Tables
- Special Requests and Substitutions
- Performance Improvement
- Sales Techniques
- Daily Specials Memorization
- Transactions and Cash Handling
- Food Preparation and Safety
- Anticipating Guest Needs
- Adaptable and Flexible
- Natural Leadership
Certification
Fingerprint Clearance and Food Handlers Certification
Timeline
Server
Monterey Court
02.2020 - 09.2020
Server
U.S. Egg Restaurant
04.2018 - 08.2019
Server
Buck And Rider
10.2017 - 04.2018
No Degree - General Studies
Maricopa Community Colleges - Glendale Community College
High School Diploma -
Tucson Magnet High School
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