Olivia Sinclair
Ellsworth ,Maine
Summary
Dynamic professional with a proven track record in customer service at Sinclair Builders. Adept at multitasking and problem-solving, I excel in fast-paced environments while maintaining attention to detail. Known for my friendly demeanor and strong communication skills, I consistently deliver exceptional experiences and foster positive relationships with clients and team members.
Overview
6
6
years of professional experience
Work History
Management / Cleaning Business
Self Employed
05.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Front Desk Receptionist
Sinclair Builders
05.2020 - 05.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Front Desk Agent
West Street Hotel
05.2019 - 05.2020
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Education
Dental Assistanting - Dental
Dental Training of Maine
Yarmouth, ME09.2021
Highschool Diploma -
Ellsworth Highschool
Ellsworth Maine06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
Timeline
Management / Cleaning Business
Self Employed
05.2022 - Current
Front Desk Receptionist
Sinclair Builders
05.2020 - 05.2022
Front Desk Agent
West Street Hotel
05.2019 - 05.2020
Dental Assistanting - Dental
Dental Training of Maine
Highschool Diploma -
Ellsworth Highschool
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