Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Smalls

Yorktown,VA

Summary

Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds. Offers crisis intervention to help individuals navigate through traumatic experiences.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Mental Health Professional

National Counseling Group
07.2024 - Current
    • Maintain case records in accordance with licensing and Medicaid standards
    • ● Ensure confidentiality of clients receiving services

    • ● Coordinate, develop, and implement Individualized Service Plans
    • ● Provide trauma informed, person centered, psychosocial and psychoeducational skill building interventions with each client to achieve treatment goals
    • ● Provide individual, family, and group counseling and therapy in keeping with approved credentialing and skill set
    • ● Facilitate individual and family sessions to address identified goals
    • ● Document all treatment activities to include phone calls
    • ● Ongoing and consistent communication with affiliated case professionals to include school, criminal/juvenile justice,social services, MCO/Payor, and other mental health providers weekly
    • ● Provide formal case updates and presentations to professionals in various settings (i.e., FAPT, IEP, Court)

Assistant Volleyball Coach

Heritage High School
07.2024 - Current
  • Increased player agility and conditioning levels with targeted fitness programs designed specifically for volleyball athletes.
  • Promoted teamwork among players by emphasizing collaboration both on and off court during practices and competitions.
  • Assists in management of team finances.
  • Resolves conflicts within team throughout season.
  • Support for parents and players emotional, mentally, and physically throughout season.
  • Analyzes and manages stats of players throughout season.

Substance Abuse Counselor Intern

Pyramid Healthcare
08.2023 - 05.2024
    • Educated clients on addiction''s impact on physical, mental, social, and emotional well-being, promoting greater self-awareness and motivation for change.
    • Enhanced treatment effectiveness with group and individual counseling sessions tailored to clients'' specific needs.
    • Contributed to weekly treatment team staffing, collaborating with colleagues to ensure success in each client's treatment plan.
    • Assisted in direct services to clients and managed caseload, including intake, crisis intervention, group counseling and management.

AAU Head Volleyball Coach

Coastal Hampton Roads Volleyball Club
10.2022 - 05.2024
  • Scheduled and Coached volleyball practices for girls aging 9-17.
  • Coordinated summer camps for aspiring volleyball players, fostering interest in sport among young talents.
  • Developed strong relationships with players, fostering teamwork and communication on and off court.
  • Utilized effective communication skills with players and parents.

Education

Bachelor of Arts - Social Work

Christopher Newport University
Newport News, VA
05.2024

Skills

  • Case Documentation
  • Developing relationships
  • Motivational Interviewing
  • Crisis Intervention
  • Treatment Planning
  • Effective Communication
  • Certified in CPR/AED
  • Clinical interventions
  • Interpersonal Skills

Certification

  • Qualified Mental Health Professional (QMHP) - Various State Agencies.

Timeline

Mental Health Professional

National Counseling Group
07.2024 - Current

Assistant Volleyball Coach

Heritage High School
07.2024 - Current

Substance Abuse Counselor Intern

Pyramid Healthcare
08.2023 - 05.2024

AAU Head Volleyball Coach

Coastal Hampton Roads Volleyball Club
10.2022 - 05.2024

Bachelor of Arts - Social Work

Christopher Newport University
  • Qualified Mental Health Professional (QMHP) - Various State Agencies.
Olivia Smalls