Talented professional considered knowledgeable leader and dedicated problem solver. Brings three plus years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Hi, I’m
Olivia Smith
Raleigh,NC
Summary
Overview
5
years of professional experience
Work History
FastMedRaleigh, NC
Coordinator
12.2021 - 04.2022
Job overview
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Develop long/short-term plans, including setting targets for milestones and adhering to deadlines
- Aid in documentation creation
- Reported regularly to managers on project budget, progress and technical problems.
Xceptional LLCRaleigh, NC
Project Coordinator
01.2020 - 11.2021
Job overview
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Counseled departmental leaders to determine issues and deliver solutions to individualized problems and concerns.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Built strong relationships with internal and external stakeholders and devised strategies, initiatives and events promoting products and services.
PSA AIRLINESDayton, OH
Flight Attendant
08.2019 - 12.2019
Job overview
- Conduct preflight inspections of emergency equipment
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
- Take care of passengers’ needs, particularly those with special needs
- Performed step by step direction to passengers, including how to evacuate aircraft in case of emergency
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
EYE CARE CENTERRaleigh, NC
Optical Consultant
06.2017 - 07.2019
Job overview
- Learned new catalog of items to present current options to patients.
- Filed claims with vision and medical insurance companies to garner payment for optical services.
- Set up attractive displays, shared current promotions and offered excellent customer service to increase satisfaction.
- Educated patients aged 6 to 60 on proper care and transportation of spectacles.
- Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Education
Google California
Project Management Professional from Google Project Management Certificate
10.2022
University Overview
Colorado Technical UniversityColorado Springs, CO
Associate of Science from Information Technology
09.2017
University Overview
Wakefield High SchoolRaleigh, NC
High School Diploma
2011
University Overview
- 3.5 GPA
- Honor Roll [Spring 2009]
- Honor Roll [Fall 2010]
Skills
- Project Team Coordination
- Agile Principles
- Scrum Methodology
- Effective Customer Communication
- Sprint Planning
- Team Engagement
- Relationship Issues Management
- Gantt Charts
- Complex Problem-Solving
- Risk Management Strategies
- Six Sigma Methodologies
- Jira
Timeline
Coordinator
FastMed
12.2021 - 04.2022
Project Coordinator
Xceptional LLC
01.2020 - 11.2021
Flight Attendant
PSA AIRLINES
08.2019 - 12.2019
Optical Consultant
EYE CARE CENTER
06.2017 - 07.2019
Google
Project Management Professional from Google Project Management Certificate
Colorado Technical University
Associate of Science from Information Technology
Wakefield High School
High School Diploma
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