Olivia Smith
Salt Lake City,UT
Summary
Dependable Shift Leader with experience in serving customers in a fast pace work environment. Ability to work with and accommodate for a specific customers needs. Always ready to help team members with additional tasks. Willingness to adapt and take on responsibilities that the situation requires.
Overview
2
2
years of professional experience
Work History
Window Washer
Radiant Windows
10.2023 - Current
- Leveraged ladders and poles to clean windows and gutters.
- Applied water and detergent to glass with non-scratch applicator and removed with rubber squeegee blade to reduce smears and eliminate any hard water residue.
- Maintained equipment and vehicles in clean and excellent working order and notified supervisor of repair or replacement needs.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
- Employed modern cleaning methods to produce clean results.
- Taking responsibility and redoing any windows that weren't up to company standards.
- Maintaining a friendly relationship with clients and ensuring long term business.
- Repairing screens that have any wear and tear when the customer is unsatisfied.
- Pressure washing patios, sidewalks, ceilings, etc.
Server Shift Leader
Pizza Factory
09.2021 - 10.2023
- Cultivated warm relationships with regular customers.
- Participated and contributed to work meetings, delegated tasks, and trained new staff.
- Putting in to go orders and making sure they are readily available for customer pickup, while resolving occasional issues with deliveries and system problems.
- Handled customer complaints professionally, resolving issues through acknowledgment and commitment to maintaining a fair and pleasant experience.
- Bussed and reset tables to keep dining room and work areas clean and ready for reserved party seating.
- Allowing discounts and comping the order when needed.
- Checking off coworker jobs before they leave, and ensuring the restaurant is prepared for the next work day.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Inspected dishes and utensils for cleanliness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Education
High School Diploma -
Clearfield High School
Clearfield, UT06.2023
Skills
- Strong Work Ethic
- Money Handling
- Recruitment
- Kitchen Staff Coordination
- Critical Thinking
- Investigating Complaints
- Conflict Resolution
- Safe Food Handling
Timeline
Window Washer
Radiant Windows
10.2023 - Current
Server Shift Leader
Pizza Factory
09.2021 - 10.2023
High School Diploma -
Clearfield High School
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