OLIVIA SMITH
Matawan,NJ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Personable administrative professional dedicated to cultivating positive client, staff and management connections. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
19
19
years of professional experience
Work History
Senior Sales Manager
Slomin's Inc.
Hicksville, NY
03.2019 - Current
- Managed all aspects of the sales process from lead generation to closing deals.
- Established relationships with key customers and industry partners to maximize profitability.
- Oversaw regional and local sales managers and teams
- Conducted weekly meetings with the sales team to review performance, goals and objectives.
- Created reports on customer satisfaction, sales forecasts and product launches.
- Oversaw daily operations of the sales department including budgeting, forecasting and staffing needs.
- Provided training for new sales staff members on company policies and procedures.
Facility Director
Metro Pain Specialists P.C
Brooklyn, NY
11.2017 - 03.2020
- Supervised team of physicians, interns and support staff
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data
- Communicated with patients with compassion while keeping medical information private
- Ordered all supplies needed for the facility and kept tabs on inventory levels
- Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team
- Resolved conflicts promptly among physicians, and other healthcare employees to keep workflows on task
- Implemented new hire training to further develop skills and initiate discussions on task prioritization
- Created and implemented policies and procedures for effective pharmacy management
- Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
- Enhanced financial performance metrics by networking to create successful and sustainable relationships.
- Led banking tasks, business administration and financial decision-making to ensure first-class client services.
- Established budgets and strategic business plans for daily operations.
- Verified accuracy of accounting disbursements such as payroll and vendor payments.
- Managed contract administration, maintained files, validated codes and monitored reporting.
Teacher
NYC Board Of Education PS
Brooklyn, NY
04.2005 - 07.2016
- Designed and delivered creative lesson plans to reach diverse student audience
- Prepared unit and lesson plans for courses of study, following curriculum guidelines and common core standards
- Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension
- Created lesson plans in accordance with state curriculum and school-wide curriculum standards
- Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability
- Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking
- Tracked student progress in online system, immediately implementing action plans for failing grades.
Education
Masters of Technology Corporate Trainer -
Touro College
06.2017
Bachelors of Arts - Psychology
Touro College
06.2014
Associates - Computer Information Systems
Suny Empire State College
06.2008
High school Diploma -
Science Skills High school
06.2004
Skills
- Team Leadership
- Complex Problem-Solving
- Creative Thinker
- Proficient-Detailed Oriented Writer
- Execute Deliverables
- Documentation Specialist
- Strategic Planning
- Business Forecasting
- Corrective Action Planning
- Status Updates
- Policy Interpretation
- Analytical Skills
- Project Coordination
- Time Management
- Employee Motivation
- Proficient in MS Office
Accomplishments
- Grameen America member
- WMBE Certified
References
References available upon request.
Timeline
Senior Sales Manager
Slomin's Inc.
03.2019 - Current
Facility Director
Metro Pain Specialists P.C
11.2017 - 03.2020
Teacher
NYC Board Of Education PS
04.2005 - 07.2016
Masters of Technology Corporate Trainer -
Touro College
Bachelors of Arts - Psychology
Touro College
Associates - Computer Information Systems
Suny Empire State College
High school Diploma -
Science Skills High school
Similar Profiles
Leah RobertsLeah Roberts
Customer Service Representative at Slomin's Oil & Home SecurityCustomer Service Representative at Slomin's Oil & Home Security
Allison McAteerAllison McAteer
Summer Intern at Monmouth County Clerk's OfficeSummer Intern at Monmouth County Clerk's Office
Jenna ZammarJenna Zammar
Artist at Self EmployedArtist at Self Employed