Olivia Smith
Burleson,Texas
Summary
Dynamic and detail-oriented professional with extensive experience in office management, customer service, and logistics. Proven expertise in optimizing customer interactions by removing obstacles and providing solutions. Strong verbal communication skills complemented by a solid background in billing oversights, customer service, and ensuring efficient operations to create a satisfied client.
Overview
7
7
years of professional experience
Work History
Assistant Office Administrator
RDA Promart
04.2021 - Current
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Cashier
Chicken Salad Chick
09.2019 - 09.2020
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Learned duties for various positions and provided backup at key times.
Cashier
Dairy Queen
07.2018 - 07.2019
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Education
Psychology
Hill College
Burleson, TXCentennial High School
Burleson, TX2019
Skills
- Client Support
- Spreadsheet Management
- Document management
- Mail handling
- Telephone reception
- Billing oversight
- File organization
- Inventory management
- Office management
- Verbal communication
- Outbound Call Management
Timeline
Assistant Office Administrator
RDA Promart
04.2021 - Current
Cashier
Chicken Salad Chick
09.2019 - 09.2020
Cashier
Dairy Queen
07.2018 - 07.2019
Psychology
Hill College
Centennial High School
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