Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Olivia Smith

Avondale,AZ

Summary

Administrative professional with a strong focus on building positive relationships among clients, staff, and management. Exceptional communication skills complemented by expertise in complex problem-solving and conflict resolution. Proven ability to enhance team dynamics and improve operational efficiency.

Overview

20
20
years of professional experience

Work History

Administrative Assistant

Phoenix Reformed Baptist Church
Phoenix, AZ
01.2023 - Current
  • Composed letters, memos, reports, emails, and presentations as requested by management staff.
  • Delivered exceptional service to customers through face-to-face interactions and phone conversations.
  • Managed inventory and supplies to ensure timely availability of materials.
  • Prioritized and organized tasks to achieve service goals efficiently.
  • Provided administrative support to executive team, including meeting scheduling and calendar management.
  • Developed and maintained filing systems for confidential documents and records.

Medical Billing Data Entry & Co-Owner

Keystone Medical Billing
Glendale, AZ
01.2010 - 01.2025
  • Monitored expenses meticulously to ensure adherence to allocated budgets for each project.
  • Managed daily business operations, including staffing, inventory management, budgeting, and payroll processing.
  • Established clear mission and vision statements to support growth and employee culture development.
  • Adjusted operational plans and budgets based on business trend forecasts to optimize growth opportunities.

Membership Accountant

DMB Sports Clubs
Phoenix, AZ
06.2005 - 06.2008
  • Delivered exceptional customer service to enhance client satisfaction.
  • Researched and resolved billing issues to expedite overdue payments.
  • Prepared monthly closing entries for various company accounts.
  • Entered customer payments into accounting software to ensure accurate records.

Education

High School Diploma -

Northern Arizona University
Flagstaff, AZ

High School Diploma -

Glendale Community College
Glendale, AZ

Skills

  • Customer service and support
  • Data entry and record keeping
  • Attention to detail
  • Time management
  • Payment processing
  • Accounts receivable

References

References available upon request.

Timeline

Administrative Assistant

Phoenix Reformed Baptist Church
01.2023 - Current

Medical Billing Data Entry & Co-Owner

Keystone Medical Billing
01.2010 - 01.2025

Membership Accountant

DMB Sports Clubs
06.2005 - 06.2008

High School Diploma -

Northern Arizona University

High School Diploma -

Glendale Community College

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