EPIC
OLIVIA SOTO
Senior Nursing Student
Apex,NC
Summary
Upcoming nursing graduate with a strong work ethic and diverse experience in pediatrics, hematology- oncology, medical-surgery, dialysis, geriatrics, rehabilitation, residential, and memory care. Proven history of taking initiative to support colleagues, address patient needs, and support the organizational goals of providing quality patient centered care.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Certified Nurse Aide I
Right At Home
Raleigh, NC
03.2021 - Current
- Home Health CNA I Provided personalized in-home care for geriatric patients with varying degrees of independence Serve as a patient advocate by identifying and directing patient inquiries to the appropriate medical staff and provide followed up for resolution
Disney College Program Participant
Walt Disney World Company
Orlando, FL
01.2020 - 04.2020
- Facilitated Disney management, operations, conflict mediation and strategies
- Engaged with diverse guests to foster a positive experience for visitors
- Collaborated in large team networks to deliver quality guest services
Accounts Receivable Specialist
Ensemble Health Partners
Huntersville, NC
08.2019 - 12.2019
- Reviewed daily revenue trends for a large multi-branch hospital network assessing aging and pursue collection of funds.
- Utilized billing software to consult with third-party collection agencies to resolve past-due accounts through restructuring options.
Housing Ambassador / Resident Advisor /Office Assistant
Housing And Residence Life, UNC Charlotte
Charlotte, NC
08.2016 - 05.2019
- Mentored, mediated conflict, negotiated contracts, assessed risks, and created programs for approximately 30 student residents
- Conducted welfare checks and ensured campus security during 24-hour duty rotations
- Led hourly facility tours for 150+ campus visitors
Rehabilitation Technician
Legacy Healthcare At Preston Pointe
Morrisville, NC
02.2015 - 12.2016
- Integrated new strategies to record personal protected information in electronic medical records
- Increased medical record accessibility for healthcare team collaboration in compliance with HIPAA and OSHA regulations
Temporary Nurse Aide
Wake Med Hospital
Cary, NC
06.2016 - 07.2016
- Utilized EPIC systems to monitor, track, and convey important patient information to healthcare staff to optimize treatment planning and care delivery
- Evaluated patients to identify and address concerns regarding medically relevant symptoms
Volunteer Activity Coordinator
The Pines Assisted Living
Davidson, NC
08.2015 - 05.2016
- Designed innovative community programs to engage 30 residents with Dementia and Alzheimer's Disease in an assisted living facility
- Ensured patient safety and risk management by protecting residents
Student Intern
Cornerstone Pediatric & Adolescent Medicine
Cary, NC
01.2015 - 05.2015
- Supported the comprehensive medical team with outpatient procedures and routine physical health examinations in a 28-room facility
- Measured patient vital signs and documented progression in EPIC Software
- Conducted diagnostic lab tests on serum, respiratory, gastrointestinal and urological samples.
Education
Bachelor of Science - Nursing
Queens University of Charlotte
Charlotte, NC 05.2021 - 05.2022
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC 08.2015 - 05.2019
Skills
BLS Certified
Nurse Aide I
Revenue Cycle Representative
Emergency Medical Responder
Transmission Based Precautions
CDC Microscopy Procedures
CDC Culture Media & Isolation Techniques
CDC Biochemical & Gram Stained Organisms
CDC Core Microbiology Skills
Software
Canopy
SSI
OnBase
MediTech
NaviNet
Citric Software
Zoom
Workday HCM
Microsoft Word
Microsoft Teams
Microsoft Excel
Microsoft PowerPoint
Timeline
Bachelor of Science - Nursing
Queens University of Charlotte
05.2021 - 05.2022
Certified Nurse Aide I
Right At Home
03.2021 - Current
Disney College Program Participant
Walt Disney World Company
01.2020 - 04.2020
Accounts Receivable Specialist
Ensemble Health Partners
08.2019 - 12.2019
Housing Ambassador / Resident Advisor /Office Assistant
Housing And Residence Life, UNC Charlotte
08.2016 - 05.2019
Temporary Nurse Aide
Wake Med Hospital
06.2016 - 07.2016
Volunteer Activity Coordinator
The Pines Assisted Living
08.2015 - 05.2016
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
08.2015 - 05.2019
Rehabilitation Technician
Legacy Healthcare At Preston Pointe
02.2015 - 12.2016
Student Intern
Cornerstone Pediatric & Adolescent Medicine
01.2015 - 05.2015
Student Clinical Experience
Carolina Medical Center - 4th Tower Hematology-Oncology
- Completed 100 hours of inpatient nursing care to adults with cancer
- Prioritized patient pain management, infection prevention, and monitored closely for transfusion and infusion reactions
Carolina Medical Center - 10th Tower Postpartum & Nursery
- Provided couplet care for moms and newborns 24 hours after delivery
- Supported post-operative recovery for patients after circumcisions, cesarean sections, and other obstetric procedures
Levine Children's Hospital - 9th Floor General Medical-Surgery
- Cared for patients 3 months and older with various chronic and respiratory conditions including COVID-19
- Demonstrate understanding of physiological, psychological, and developmental milestones and norms across the life span
Levine Children's Hospital - 10th Floor Neurology & Orthopedic
- Provided care for pediatric patients with neurological and orthopedic conditions emphasizing recovery and parental education
- Supported patient stability following surgery, orthopedic trauma, neurological rehabilitation, and other chronic conditions
Atrium Health at Mercy Hospital - 3North Renal Medical-Surgical
- Completed 60 hours of inpatient care for patients on dialysis with multiple organ failure and other comorbidities
- Prioritized patient care and teamwork while working under an 8:1 patient to nurse ratio
- Prioritized patient care and teamwork while working under an 8:1 patient to nurse ratio
Affiliations
- Queens Association of Nursing Students
- Sigma Kappa Sorority – Theta Mu
- Health Connections Learning Community
- Disney Alumni Association Member
Student Clinical Experience
Carolina Medical Center - 4th Tower Hematology-Oncology
- Completed 100 hours of inpatient nursing care to adults with cancer
- Prioritized patient pain management, infection prevention, and monitored closely for transfusion and infusion reactions
Carolina Medical Center - 10th Tower Postpartum & Nursery
- Provided couplet care for moms and newborns 24 hours after delivery
- Supported post-operative recovery for patients after circumcisions, cesarean sections, and other obstetric procedures
Levine Children's Hospital - 9th Floor General Medical-Surgery
- Cared for patients 3 months and older with various chronic and respiratory conditions including COVID-19
- Demonstrate understanding of physiological, psychological, and developmental milestones and norms across the life span
Levine Children's Hospital - 10th Floor Neurology & Orthopedic
- Provided care for pediatric patients with neurological and orthopedic conditions emphasizing recovery and parental education
- Supported patient stability following surgery, orthopedic trauma, neurological rehabilitation, and other chronic conditions
Atrium Health at Mercy Hospital - 3North Renal Medical-Surgical
- Completed 60 hours of inpatient care for patients on dialysis with multiple organ failure and other comorbidities
- Prioritized patient care and teamwork while working under an 8:1 patient to nurse ratio
- Prioritized patient care and teamwork while working under an 8:1 patient to nurse ratio
Affiliations
- Queens Association of Nursing Students
- Sigma Kappa Sorority – Theta Mu
- Health Connections Learning Community
- Disney Alumni Association Member