Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Spurrier

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Childcare Educator

Children's Discovery Center
09.2024 - Current
  • Assisted in maintaining clean, organized classroom environments conducive to learning.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.

Customer Service Supervisor

Pet Palace Resort
10.2021 - Current
  • Supervised daily operations, ensuring high-quality customer service and team performance.
  • Trained new team members on operational procedures and customer service standards.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Hostess/Server

Starliner Diner
02.2021 - 10.2021
  • Coordinated with kitchen and waitstaff to ensure timely service and guest satisfaction.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Server

Zuko’s Pizza
03.2020 - 02.2021
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in inventory management, ensuring adequate stock levels for service needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Early Childhood Education

Bowling Green State University
Bowling Green, Ohio, OH
05-2027

Columbus State Community College
Columbus, Ohio, OH

Certificate of Technical Studies - Cosmetology

Tolles Career & Technical Center
Plain City, OH
05-2023

High School Diploma -

Hilliard Darby High School
Hilliard, OH
05-2023

Skills

  • Time management
  • Customer service
  • Multitasking and organization
  • Problem-solving
  • Patience and empathy

Timeline

Childcare Educator

Children's Discovery Center
09.2024 - Current

Customer Service Supervisor

Pet Palace Resort
10.2021 - Current

Hostess/Server

Starliner Diner
02.2021 - 10.2021

Server

Zuko’s Pizza
03.2020 - 02.2021

Early Childhood Education

Bowling Green State University

Columbus State Community College

Certificate of Technical Studies - Cosmetology

Tolles Career & Technical Center

High School Diploma -

Hilliard Darby High School