OLIVIA STAATS
Atlanta,GA
Summary
Accomplished Compliance, Operations, and Human Resource Manager adept at organizing compliance frameworks and optimizing operational efficiencies. Proficient in conducting comprehensive compliance audits, mitigating risks, and fostering a culture of regulatory adherence. Skilled in cross-functional collaboration and strategic planning to drive operational excellence and ensure compliance with industry standards. Known for delivering impactful solutions to enhance organizational performance and mitigate risks effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Compliance, Operations and Human Resource Manager
NARENCO
07.2023 - Current
- Oversee compliance initiatives, operational strategies, and human resource functions within the organization.
- Lead compliance audits ensuring adherence to legal standards and company policies.
- Develop and implement HR policies, procedures, and training programs, fostering an environment of employee growth and compliance.
- Coordinate with cross-functional teams to streamline operations, enhance efficiency, and mitigate risks.
- Act as a liaison between the company and regulatory bodies, ensuring compliance with local and federal laws.
- Manage employee relations and conflict resolution procedures.
- Facilitating onboarding processes.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Collaborated with internal and external stakeholders, auditors and legal counsel to confirm compliance with applicable laws and regulations.
Compliance and Operations Manager
NARENCO
09.2022 - 07.2023
- Expanded role to encompass compliance oversight in addition to operational management responsibilities
- Implemented compliance frameworks and protocols, ensuring alignment with industry regulations
- Optimized operational processes, enhancing productivity and minimizing organizational risks
- Collaborated with senior management to develop strategic initiatives driving operational efficiency and compliance excellence
- Conducted regular audits to identify gaps and areas for improvement, initiating corrective actions as needed.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
O&M Project Administrator
NARENCO
05.2021 - 09.2022
- Implemented and managed computerized maintenance management software, guiding the O&M department heads through the execution and rollout process.
- Collaborated with cross-functional teams to streamline project workflows and improve operational efficiency.
- Prepared reports detailing project maintenance completion per project to aid in forecasting PM schedules.
- Supervised the development of operational procedures for Lock-Out-Tag-Out to ensure technicians had a safe and reliable process for completing work.
- Collaborated with external partners to develop and troubleshoot a web-based application for technicians to record their work.
Regional Risk Supervisor
Enterprise Holdings
03.2016 - 04.2018
- Maintained and controlled risk over large facility, employees and vendors
- Developed partnerships by collaborating with internal and external departments to achieve common goals and objectives
- Reviewed vendor contracts and certificates of insurance
- Provided guidance to internal claims management department to mitigate large losses
- Provided reporting with an emphasis on safety, cost reduction, and legal compliance
- Acted as a point of contact to support and assist governmental agencies in evaluations and audits of facility and procedures
- Conducted internal and external investigations for crimes committed against company
- Communicated to Management Team on overall risk management results for region
- Provided training and support regarding risk management strategies and programs to build awareness within the organization
- Performed risk management audits of facilities and staff
- Analyzed internal reports and customer information to identify fraud
- Oversaw the purchase and implementation of facility surveillance system
- Member of Regional Business Ethics Committee.
Group Risk Coordinator
Enterprise Holdings
08.2014 - 03.2016
- Worked with direct supervisors to accomplish group goals with regional offices
- Maintained reports and databases for internal company risk and compliance programs
- Worked with HR to provide training to central office employees
- Planned and organized Group Risk Manager meeting, including meeting agenda and preparation of presentation materials
- Aided Regional Risk Managers in evaluation of risk through branch visits, audits, and data analysis
- Maintained weekly/monthly communication with regional branches and claims teams regarding analysis of losses
- Prepared letters of demand to customers and unauthorized vendors for return of vehicles
- Prepared warrant applications in criminal actions and filed with Fulton County magistrates’ office.
Education
Post-Baccalaureate Diploma - Paralegal Technology
Central Piedmont Community College
Charlotte, NC12.2021
Bachelor of Arts - Political Science
Western Carolina University
Cullowhee, NC05.2012
Skills
- Compliance Management
- Operational Optimization
- Human Resources Administration
- Risk Assessment and Mitigation
- Legal Compliance
- Employee Relations and Conflict Resolution
- Process Improvement
- Detail Oriented
Certification
Certified North Carolina Paralegal
Timeline
Compliance, Operations and Human Resource Manager
NARENCO
07.2023 - Current
Compliance and Operations Manager
NARENCO
09.2022 - 07.2023
O&M Project Administrator
NARENCO
05.2021 - 09.2022
Regional Risk Supervisor
Enterprise Holdings
03.2016 - 04.2018
Group Risk Coordinator
Enterprise Holdings
08.2014 - 03.2016
Post-Baccalaureate Diploma - Paralegal Technology
Central Piedmont Community College
Bachelor of Arts - Political Science
Western Carolina University
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