Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Strain

Deville,Louisiana

Summary

Proven track record of enhancing operational efficiency and customer satisfaction at USPS through meticulous route navigation and exceptional package handling. Leveraged reliability and strong observational skills to significantly reduce misdeliveries. Excelled in adapting to diverse work environments, from challenging weather conditions to varying workload demands, demonstrating unparalleled dependability and prioritization capabilities.

Overview

3
3
years of professional experience

Work History

Rural Carrier Associate

USPS
10.2023 - Current
  • Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
  • Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
  • Sorted mail according to order of address appearance for easy access in field.
  • Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
  • Signed and received mail with signature requirements upon delivery and loading.
  • Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
  • Improved customer satisfaction by consistently delivering mail accurately and on time.
  • Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
  • Promoted a positive work environment, assisting fellow carriers with challenging routes when needed.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Effectively communicated with local postmasters regarding any discrepancies or special requests encountered during daily deliveries.
  • Minimized package loss or damage by carefully handling fragile items during transportation and delivery stages.

Housekeeper Supervisor/Front Desk Clerk

Holiday Inn Express
11.2022 - 10.2023
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Worked with front desk to respond promptly to all guest requests.
  • Managed staff of 8 housekeepers.

Dog Trainer

Alpha And Omega K9
01.2022 - 11.2022
  • Evaluated dogs'' progress during training sessions, adjusting techniques according to unique temperaments and learning styles.
  • Collaborated with fellow trainers to develop new strategies and approaches, resulting in improved client satisfaction rates.
  • Observed dogs in various settings to determine behavioral concerns and problems.
  • Evaluated animals to determine temperaments, abilities and aptitude for training.
  • Maintained clean training arena for group classes.
  • Consulted with owners to discuss behavioral concerns and determine final goals.
  • Instructed owners and dogs on basic obedience commands using different techniques to match dogs' drives for reward.
  • Reduced dog behavioral issues through consistent application of positive reinforcement techniques.
  • Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.

Psychiatric Aide

Central State Hospital
05.2021 - 01.2022
  • Monitored patient vital signs and reported any changes to nursing staff.
  • Led patient or group recreational activities for enhanced patient outcomes.
  • Promoted patient progress by assisting with medication administration, ensuring adherence to prescribed treatment plans.
  • Enhanced treatment effectiveness by closely monitoring patient behavior, documenting observations, and reporting changes to medical staff.
  • Aided recovery process by supporting patients during daily living activities such as grooming, dressing, eating, and mobility exercises.
  • Elevated quality of care provided to patients through continuous professional development, including attending workshops and certification courses.
  • Ensured compliance with facility policies and procedures by following established protocols for patient care and safety measures.

Education

High School Diploma -

Buckeye High School
Deville, La
05.2021

Skills

  • Safe Driving
  • Package handling
  • Reliability and punctuality
  • Efficient Delivery
  • Vehicle loading
  • Route Navigation
  • Incident Reporting
  • Vehicle Maintenance

Timeline

Rural Carrier Associate

USPS
10.2023 - Current

Housekeeper Supervisor/Front Desk Clerk

Holiday Inn Express
11.2022 - 10.2023

Dog Trainer

Alpha And Omega K9
01.2022 - 11.2022

Psychiatric Aide

Central State Hospital
05.2021 - 01.2022

High School Diploma -

Buckeye High School

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Olivia Strain