Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
Olivia Suarez

Olivia Suarez

Yucaipa

Summary

My overall goal in my career is to be an exceptional employee to any position for which I am hired, being an exceptional employee means putting a high priority on maintaining integrity in the workplace, facing any obstacle with determination, and combining all experience when applying oneself to a new task. Every day, I strive to perfect these skills to demonstrate myself as an exceptional employee.

Overview

9
9
years of professional experience

Work History

Member Service Representative

Mountain America FCU
05.2022 - 01.2024
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Processed customer transactions promptly, minimizing wait times.
  • Provided exceptional service through active listening, understanding member needs, and offering appropriate solutions.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved problems by clarifying member complaints, determining the cause of the problem, providing the best solution to resolve the problem, expediting correction or adjustment, and following up to ensure resolution.

Deli Clerk

Smith’s Grocery
10.2019 - 05.2022
  • Prepared items per customer requests using proper bakery equipment, demonstrated great customer service to customers and fellow coworkers, offered product samples to help customers discover new items or products they inquire about, informed customers of deli specials, provided customers with fresh products that they have ordered and the correct portion size.

Instructional Assistant

Moreno Valley Unified School District
08.2014 - 06.2019
  • Worked with a diverse field of students from all age groups, assisted teacher with a wide variety of tasks including leading assessments for students, tidying classroom to ensure classroom was safe for all to work in, and supervising students when the teacher had meetings.

Education

HS Diploma -

March Mountain HS

Skills

  • Rapid 10-key data entry

  • Great Attention to Detail

  • Fast Learner

  • Positive Attitude

  • Creative Thinker

  • Easily Adaptable

  • Highly Organized

  • Excellent Communication Skills

Timeline

Member Service Representative

Mountain America FCU
05.2022 - 01.2024

Deli Clerk

Smith’s Grocery
10.2019 - 05.2022

Instructional Assistant

Moreno Valley Unified School District
08.2014 - 06.2019

HS Diploma -

March Mountain HS

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Olivia Suarez