Olivia Sue Viravong
Mobile,AL
Summary
Professional shift supervisor with strong leadership skills and focus on team collaboration. Skilled in managing daily operations, resolving conflicts, and ensuring high performance standards. Known for adaptability and delivering results in fast-paced environments. Strong organizational abilities and effective communication, fostering productive and positive workplace.
Overview
10
10
years of professional experience
Work History
Shift Lead
Whataburger
03.2021 - Current
- Lead and supervise crew members during shifts to ensure smooth operations
- Provide excellent customer service and resolve customer concerns
- Train new employees on food preparation, safety, and company procedures
- Handle cash drawers, deposits, and POS transactions
- Ensure food quality, cleanliness, and compliance with health standards
- Assist with inventory, restocking, and opening/closing duties
Order Filler
Walmart
12.2019 - 03.2021
- Picked, packed, and prepared customer orders accurately and efficiently
- Used handheld scanners and inventory systems to track products
- Maintained productivity and accuracy standards
- Assisted with stocking and organizing inventory
- Followed safety procedures while lifting, moving, and handling merchandise
Crew Member
McDonald's
04.2016 - 08.2019
- Prepared food items according to company standards
- Took customer orders and processed payments
- Maintained cleanliness of kitchen, dining, and work areas
- Worked collaboratively with team members during high-volume shifts
- Provided friendly and efficient service to customers
Education
High School Diploma -
Alma Bryant High School
Mobile, ALSkills
- Effective communication skills
- Team Leadership & Training
- Cash Handling & POS Systems
- Order Fulfillment & Packing
- Food Preparation & Safety
- Inventory & Stocking
- Cleaning & Sanitation
- Time Management & Multitasking
- Working in Fast-Paced Environments
- Employee training
Additional Information
- Flexible availability, including weekends and holidays
- Physically capable of standing for long periods and lifting heavy items
- Strong work ethic with leadership and teamwork experience
Timeline
Shift Lead
Whataburger
03.2021 - Current
Order Filler
Walmart
12.2019 - 03.2021
Crew Member
McDonald's
04.2016 - 08.2019
High School Diploma -
Alma Bryant High School