Olivia Sunderland
Manheim
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
The Cat's Meow
12.2023 - Current
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Accommodated special seating requests for guests to enhance satisfaction.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Customer Service Representative
Target
12.2022 - Current
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Responded to customer requests, offering excellent support and individualized recommendations to fulfill needs.
Customer Service Representative
Weis Markets
01.2019 - 08.2022
- Promptly responded to inquiries and requests from prospective customers.
- Investigated and resolved accounting, service and delivery concerns.
Education
No Degree - Public Relations
Millersville University of Pennsylvania
Millersville, PA05.2026
High School Diploma -
Manheim Central Senior High School
Manheim, PA06.2022
Skills
- Flexible
- Conflict and Complaint Resolution
- Effective Multitasking
- Memory retention
- Customer Service
- Interactive communication skills
Accomplishments
Earned the opportunity to compete in cross country and track and field at a division II collegiate level. Achieved a 44th placement in the region with a 18:54 5k and 22:41 6k.
Affiliations
- PRSSA (Public Relations Student Society of America)
- MUTV (college broadcasting channel)
- Millersville Cross Country Team
- Millersville Track and Field Team
Timeline
Restaurant Hostess
The Cat's Meow
12.2023 - Current
Customer Service Representative
Target
12.2022 - Current
Customer Service Representative
Weis Markets
01.2019 - 08.2022
No Degree - Public Relations
Millersville University of Pennsylvania
High School Diploma -
Manheim Central Senior High School
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