Olivia Switalski
Athens,OH
Summary
Motivated Hospitality and Event Management student pursuing a B.S. in Restaurants, Hotels and Tourism, complemented by a minor in Recreation Management and a certificate in Festivals, Events and Entertainment Management. Experience includes customer service, event operations, staff coordination, scheduling, and inventory management. Strong leadership and organizational skills effectively applied in dynamic event settings.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Student Coordinator
Nelson Market- Ohio University
Athens, OH
08.2026 - Current
- Managed product ordering and inventory tracking across 8+ vendors to ensure timely availability of supplies for daily operations.
- Trained every new employee and student leader to enhance team capability and operational effectiveness during the Fall 2026 semester.
- Created and adjusted employee schedules to align with staffing needs, availability, and operational demands.
- Communicate with full-time supervisors and management to review operations, staffing, inventory, and other workplace needs.
- Take part in biweekly meetings with management to share updates, discuss challenges, and plan upcoming priorities.
Student Leader
Nelson Market- Ohio University
Athens, OH
01.2026 - 08.2026
- Helped run daily briefings to share objectives and keep team members motivated.
- Supported team of 20+ student workers by overseeing workflow and safety protocol compliance.
- Started as a student employee in fall 2025 and received an interview opportunity for the student leader role the following semester.
- Monitored inventory levels to ensure sufficient supply availability. and assisted with supply restocking when needed.
Operations Intern
Wausau Woodchucks
Wausau, Wisconsin
05.2026 - 07.2026
- Coordinated daily venue and hospitality operations for Wausau Woodchucks Baseball and Wausau Ignite Softball during Northwoods League season.
- Supervised and assigned responsibilities to 80+ game-day staff while stepping into game-day roles to keep operations running smoothly.
- Supported inventory management, product rotation, ordering, waste tracking, and food safety and sanitation standards.
- Prepared Athletic Park for games and events, maintained facility standards throughout the season, and facilitated post-game and end-of-season cleanup.
Server
Chagrin Valley Country Club
Chagrin Falls, Ohio
05.2025 - 08.2025
- Assisted in managing daily operations, optimizing service flow and ensuring timely delivery of orders to meet guest expectations.
- Set up buffet service and dining areas for 250 guests per shift, creating a welcoming environment for diners.
- Prepared and presented food items following club standards and safety protocols.
- Collaborated with team members to maintain high cleanliness and organization standards, enhancing guest experience.
Education
Bachelor of Science - Restaurants, Hotels, And Tourism Studies
Ohio University
Athens, OH05-2028
Skills
- Microsoft Office proficiency
- Inventory Tracking
- Hospitality and Guest Relations
- Food Safety & Sanitation
- Calendar management
- Problem-Solving
- Team Collaboration
- Time Management
- Inventory management
Certification
- ServSafe Certification from National Restaurant Association, 2025
Timeline
Student Coordinator
Nelson Market- Ohio University
08.2026 - Current
Operations Intern
Wausau Woodchucks
05.2026 - 07.2026
Student Leader
Nelson Market- Ohio University
01.2026 - 08.2026
Server
Chagrin Valley Country Club
05.2025 - 08.2025
Bachelor of Science - Restaurants, Hotels, And Tourism Studies
Ohio University