Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Olivia Szczepanski

Millersville,PA

Summary

Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Lead Teacher

YMCA Of The Roses
10.2023 - Current
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Observed and recorded teacher methods to suggest improvements and increase student interest.

Registered Behavior Technician

Phoenix Behavioral Consulting
06.2023 - 10.2023
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Collaborated with client's support system and other allied specialists to implement positive interventions.

Lead Teacher

UGRO Learning Centres
09.2022 - 09.2023
  • Conferred with parents about student progress to boost family involvement and enhance student support.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners.
  • Worked one-on-one with students and student teachers to increase overall classroom success.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Developed creative themes for events and created related activities to engage attendees.
  • Conducted assessments of students to determine individual needs.
  • Improved behavior by modeling positive choices and teaching socially-acceptable options.
  • Worked with students with moderate to severe autism to increase life skills.

Team Therapist

Retreat Behavioral Health
05.2022 - 09.2022
  • Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
  • Collaborated with physicians and other healthcare professionals to develop and implement patient treatment plans.
  • Evaluated care policies using patient records and current research findings to develop better treatment.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Provided crisis intervention to address clients' immediate needs and prevent harmful behaviors.
  • Coordinated care with other professionals to provide clients with comprehensive support.
  • Taught substance abuse classes to help clients understand consequences of drug and alcohol use.
  • Kept accurate and detailed records to track and document client progress.
  • Excellent communication skills, both verbal and written.

Support Coach

Millersville University Integrated Studies
09.2019 - 05.2022
  • Facilitated virtual, in-person and blended learning sessions.
  • Utilized positive communication to encourage team and promote integrity and respect.
  • Assisted clients in setting and achieving personal and professional goals.
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience, and respect for others.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Provided emotional support to students and families.
  • Implemented behavior modification techniques to improve student social and academic performance.

Receptionist

Health Services Millersville University
09.2020 - 05.2022
  • Kept reception area clean and neat to give visitors positive first impression.
  • Operated multi-line telephone system to answer and direct high volume of calls.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Organized, maintained and updated information in computer databases.
  • Maintained confidentiality of information regarding clients and company.

Sales Representative

Crunch Fitness
06.2020 - 03.2022
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Set and achieved company defined sales goals.
  • Solved customer challenges by offering relevant products and services.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.

Internship Student

Community Service Group
08.2021 - 12.2021
  • Maintained high level of patient confidentiality to comply with all federal and company regulations.
  • Encouraged participants to open up and share thoughts at group counseling sessions.
  • Maintained up-to-date clinical documentation via electronic recordkeeping systems.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Designed safe and supportive environment for clients to discuss issues.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Supported individuals dealing with mental health and emotional issues.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.

Education

Masters of Education M.Ed. - Special Education

Millersville University of Pennsylvania
Millersville, PA
05.2026

Bachelor Of Arts - Psychology

Millersville University of Pennsylvania
Millersville, PA
05.2022

Skills

  • Curriculum Development
  • Special Education
  • Age-Appropriate Discipline
  • Positive Learning Environment
  • Educational Settings
  • Independent Thinking
  • Documenting Results
  • Data Collection
  • Instructional Methods
  • Family Involvement
  • Student Records Management
  • Develop Courses
  • Diversity and Inclusion
  • Behavior Modeling
  • Inspiring Lectures
  • Mentoring
  • Client Satisfaction
  • ABA Techniques
  • Patient Behavior Monitoring

Certification

  • First Aid/CPR Certified
  • RBT - Registered Behavior Technician

Timeline

Lead Teacher

YMCA Of The Roses
10.2023 - Current

Registered Behavior Technician

Phoenix Behavioral Consulting
06.2023 - 10.2023

Lead Teacher

UGRO Learning Centres
09.2022 - 09.2023

Team Therapist

Retreat Behavioral Health
05.2022 - 09.2022

Internship Student

Community Service Group
08.2021 - 12.2021

Receptionist

Health Services Millersville University
09.2020 - 05.2022

Sales Representative

Crunch Fitness
06.2020 - 03.2022

Support Coach

Millersville University Integrated Studies
09.2019 - 05.2022

Masters of Education M.Ed. - Special Education

Millersville University of Pennsylvania

Bachelor Of Arts - Psychology

Millersville University of Pennsylvania

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Olivia Szczepanski