Summary
Overview
Work History
Education
Skills
References
Timeline
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Olivia Thomas

West Chester,PA

Summary

Well-versed server, bartender, host and food runner for 5+ years, admirable and focused babysitter and nanny for 5+ years, as well as an assertive and accountable resident assistant for one school year. Though most of my work experience is through the restaurant industry, it has provided me with elaborate interpersonal, collaboration and problem solving skills. Additionally, the ability to speak Spanish fluently has allowed me to communicate more effectively and connect with a larger group of people.

Overview

4
4
years of professional experience

Work History

Cashier

Saucey's Pizza
West Chester, PA
08.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.

Peer Tutor

West Chester Univeristy
West Chester, PA
01.2024 - 05.2024
  • Provided individualized one-on-one tutoring sessions to help students understand the material better.
  • Helped students build confidence in their abilities through positive reinforcement and encouragement.
  • Created unique review sessions for each exam for each class section

Resident Assistant

West Chester University
08.2022 - 05.2023
  • Managed a floor of 100 students, male and female
  • Created a student-centered, uplifting, resourceful and encouraging environment
  • Worked with students experiencing personal issues, roommate conflicts, and academic troubles through mediations
  • Supervised and monitored residents in the dormitory to ensure compliance with rules and regulations.
  • Coordinated student events and activities
  • Led monthly floor meetings to discuss safety protocols, campus resources and upcoming events

Server

Maize Mexican Cantina
02.2020 - 10.2022
  • Respectful and articulate server, host and food runner.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.

Education

Bachelors Degree - Psychology

West Chester University of Pennsylvania
West Chester, PA
12-2024

Skills

  • Bilingual, fluent in Spanish and English through an Immersion Program completed K-12
  • Customer Service
  • Effective Planning
  • Biopsychology instruction and tutoring
  • Student Engagement
  • Time Management

References

  • Sabrina Hollinger, Manager, 05/2020, 10/2022, Sabrina managed me for over 2 years in the restaurant, during which I worked my way up from hosting and food running to serving. She has seen me grow, learn and adjust, as well as encouraged me to succeed.
  • Khadija Morgan, Supervisor, 08/2022, 05/2023, Khadija oversaw my position as a Resident Assistant. She commended my extra efforts and continuous adjustment to the job. Frequently supported and uplifted my endeavors.
  • Lindsey Burkett, Team member and work partner, 02/2020, 10/2022, Lindsey is someone I have known for over 5 years, and worked with for 2+. We have experience working in the restaurant industry alongside one another. During that time, together we endured the challenge of working and serving customers during the peak of COVID-19.

Timeline

Peer Tutor

West Chester Univeristy
01.2024 - 05.2024

Cashier

Saucey's Pizza
08.2023 - Current

Resident Assistant

West Chester University
08.2022 - 05.2023

Server

Maize Mexican Cantina
02.2020 - 10.2022

Bachelors Degree - Psychology

West Chester University of Pennsylvania
Olivia Thomas