Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Tiberia

Horseheads,NY

Summary

Empathetic Care Manager with five years of experience supporting individuals and families with daily mental health needs. Experience with all populations including children, adolescents, adults, and adults with intellectual disabilities. Deliberate support providing complex solutions and linkage to appropriate services to each individual. Expertise with crisis intervention, behavioral health, and state guidelines in correlation with funded services. Received Care Manager certification through Rutgers University, while residing in New Jersey.

Overview

7
7
years of professional experience

Work History

Plan Coordinator

The Arc of Chemung-Schuyler
Watkins Glen, NY
07.2024 - Current

-Primary liaison between all program providers and departments within the agency.

-Oversees a caseload of 20 plus individuals, both in residential and community-based settings.

-Creates individualized plans of service/ISP plans for adults with disabilities in Therap.

- Conducts weekly and monthly meetings to train staff and implement plans of services.

-Works closely with a behavioral specialist to create individualized Behavior Support Plans.

-Handles all medical and restrictive consents for each individual on caseload.

-Crisis intervention.

-Early Intervention.

Care Manager

Tri-County CMO
Branchburg Township, NJ
10.2021 - 07.2024

- Assisted clients in developing and achieving short-term and long-term goals.

-Provided advocacy for clients to ensure their needs are met through appropriate services.

-Coordinated with other healthcare providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.

-Conducted assessments of clients' physical, psychological, cognitive, social, economic, and environmental needs.

-Created service plans based on assessment findings; monitored effectiveness of plans regularly.

-Maintained accurate records of client visits and progress notes in accordance with agency policies and procedures.

-Provided crisis intervention services to clients when necessary.

-Educated family members about the patient's condition, treatments, and available resources.

-Arranged referrals for additional services, such as housing assistance or financial aid programs, when needed.

-Attended court hearings related to guardianship or conservatorship cases involving clients.

-Served as a liaison between clients' families and community agencies, providing services to them.

-Provided education advocacy by attending IEP meetings in various school settings.

-Ensured that all documentation is completed accurately, according to state regulations.

-Monitored risk assessment by using available tools and implementing discharge interventions.

Plan Coordinator

The Arc Of Chemung-Schuyler
Watkins Glen, NY
06.2020 - 05.2021

-Primary liaison between all program providers and departments within agency.

-Oversaw a caseload of 20 plus individuals both in residential and community based settings.

-Created individualized plans of service/ ISP plans for adults with disabilities in Therap.

-Conducted weekly and monthly meetings to train staff and implement plans of services.

-Worked closely with behavioral specialist to create individualized Behavior Support Plans.

-Handled all medical and restrictive consents for each individual on caseload.

-Crisis intervention.

Youth Service Provider

Pathways Inc
Corning , NY
07.2019 - 06.2020

-Provided respite services to troubled adolescents and children in home and community settings.

-Provided case management by working closely with other program providers and family members.

- Responsible for completing daily and weekly documentation of progress.

-Monthly plan reviews.

Child Protective Services Intern

Department of Social Services
Elmira, NY
05.2018 - 08.2018

-Worked directly under caseworkers to provide court ordered actions to individual families.

-Referred families to other social services agencies and programs as needed.

-Conducted weekly and monthly court and police summary reports.

Education

Bachelor of Science - Human Services

Elmira College
Elmira, NY
12.2019

Skills

-Microsoft Office

-Case management

-Crisis intervention

-Multitasking

-Writing skills

-Interpersonal skills

Timeline

Plan Coordinator

The Arc of Chemung-Schuyler
07.2024 - Current

Care Manager

Tri-County CMO
10.2021 - 07.2024

Plan Coordinator

The Arc Of Chemung-Schuyler
06.2020 - 05.2021

Youth Service Provider

Pathways Inc
07.2019 - 06.2020

Child Protective Services Intern

Department of Social Services
05.2018 - 08.2018

Bachelor of Science - Human Services

Elmira College
Olivia Tiberia