Olivia Todd
Justin
Summary
Compassionate professional with a background in hospitality, excelling in communication and reservation management. Seeking to leverage skills in a full-time role focused on understanding and supporting children's emotional, developmental, and social needs. Committed to contributing positively as a social worker.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Host/Restaurant Busser
Lizabeth
Roanoke
05.2026 - Current
- Welcomed guests and managed seating arrangements during peak hours.
- Coordinated with kitchen staff to ensure timely service and guest satisfaction.
- Answered phone inquiries and handled reservation requests efficiently.
- Handled reservations efficiently over the phone and in person. over the phone and in person.
- Trained new hosts on customer service standards and operational procedures.
- Monitored dining area for cleanliness and maintained a welcoming atmosphere.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
Life Guard
Amanda Haywood
Corinth
- Responded promptly to emergencies and performed first aid.
- Monitored pool area to ensure safety and compliance with regulations.
- Participated in training sessions to improve lifeguard skills and knowledge.
Host
Amanda Haywood
Denton
- Greeted guests promptly and warmly for a welcoming atmosphere.
- Managed seating arrangements to optimize dining flow and guest comfort.
- Handled guest inquiries and resolved concerns efficiently and courteously.
Wedding Coordinator
Shelby Todd
Waxahachie
- Collaborated with couples to understand their vision and preferences for weddings.
- Assisted clients in creating personalized wedding timelines and schedules.
- Communicated with vendors to ensure timely delivery of services and supplies.
- Developed comprehensive checklists to streamline event planning processes.
Education
High School Diploma -
Ponder High School
Ponder, TX05-2025
Skills
- Hospitality service expertise
- Customer service
- Reservation management
- Dining event coordination
- Time management
- Coordination skills
- POS software
- Attention to detail
- Safety compliance awareness
- Guest relations
- Telephone reception
- Phone etiquette
- Communication skills
- Team player mentality
Certification
- Food Handlers
- Drivers License
Timeline
Host/Restaurant Busser
Lizabeth
05.2026 - Current
Life Guard
Amanda Haywood
Host
Amanda Haywood
Wedding Coordinator
Shelby Todd
High School Diploma -
Ponder High School