Hi, I’m
Olivia Tolpa
Summary
Hardworking employee enthusiastic about the service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
years of professional experience
Work History
Daiquri DeckSarasota, FL
Food Runner
2023.01 - Current (2 education.years_Label & 7 education.months_Label)
Job overview
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Trained and mentored newly hired employees to explain process flow and safety procedures.
- Organized and replenished supplies at food stations to optimize team performance.
- Cleaned and sanitized food preparation and serving areas.
- Collaborated well with other food runners to deliver orders accurately.
- Responded to customer complaints and inquiries promptly, finding swift resolutions.
Sweet Cheeks Farm
Delivery Driver
11.2021 - 08.2022
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
Education
The Academy of St. Elizabeth Convent Station NJ
High School Diploma
05.2022
State College of FlordiaBradenton, FL
Associate of Science from Business Management
05.2026
Skills
- Route Logs
- Time Management
- Shipping and Packaging
- Heavy Hauling
- Knowledge of State Roads and Highways
- Order Picking and Processing
- Customer Service
- Loading and Unloading
- Inventory and Stocking
- Delivery Schedule Development
- Product and Service Sales
- Excellent Sense of Direction
- Local Routes Understanding
- Condiment Refilling
- Heavy Lifting
- Cleaning and Sanitizing
- Serving Staff Support
- Valid Driver's License
- Effective Multitasking
- Opening and Closing Procedures
Timeline
Food Runner
Daiquri Deck
2023.01 - Current (2 education.years_Label & 7 education.months_Label)
Delivery Driver
Sweet Cheeks Farm
11.2021 - 08.2022
The Academy of St. Elizabeth
High School Diploma
State College of Flordia
Associate of Science from Business Management
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