Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Olivia Trestka

Fox River Grove,IL

Summary

Dynamic Shift Leader with a proven track record at Noodles & Company, enhancing customer satisfaction and team efficiency through expert training and leadership. Bilingual in Polish, excels in problem-solving and staff development, significantly improving workplace safety and operational standards. Demonstrates exceptional adaptability and a positive attitude, driving continuous improvement and fostering a cohesive team environment.

Overview

8
8
years of professional experience

Work History

Shift Leader

Noodles & Company
11.2016 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and procedures.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Enforced company policies and regulations with employees.
  • Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
  • Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
  • Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
  • Maintained cleanliness and organization of workspace, adhering to health and safety standards.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Education

William Rainey Harper College
Palatine, IL

Skills

  • Positive Attitude
  • Team Leadership
  • Problem-Solving
  • Strong verbal and written communication
  • Training Assistance
  • Team Supervision
  • Team Collaboration and Leadership
  • Staff education and training
  • Safety processes and procedures
  • Assigning Work
  • Role Modeling
  • Staff Development
  • Rules Enforcement
  • Attention to Detail
  • Multitasking Abilities
  • Reliability
  • Adaptability and Flexibility
  • Task Prioritization
  • Active Listening
  • Organizational Skills
  • Bilingual- Polish speaking

Languages

Polish

Timeline

Shift Leader

Noodles & Company
11.2016 - Current

William Rainey Harper College

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Olivia Trestka