Olivia Troyer
Merrill,Wisconsin
Summary
Driven and hard-working college student with a proven track record of facilitating smooth operations and enhancing others' experiences across various roles, including a notable position at Aspirus. Demonstrates exceptional teamwork and leadership abilities, coupled with a strong focus on safety and efficiency. Skilled in patient transport and customer service, ensuring a positive impact on both team performance and personal interactions.
Overview
4
4
years of professional experience
Work History
Patient Transporter
Aspirus
05.2024 - Current
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Beverage Cart Server
Riverview Golf Course
06.2023 - Current
- Greeted guests and inquired into beverage choices.
- Maintained cart cleanliness and sanitation by washing glasses and bar equipment and wiping down menus to remove fingerprints and smears.
- Restocked, organized and ordered products for beverage cart to maintain optimum inventory.
- Engaged in suggestive selling and other sales techniques.
Barista
Starbucks
10.2021 - 08.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Cleaned counters, machines, utensils, and seating areas daily.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Teacher's Aide
Merrill Area Public Schools
10.2022 - 05.2023
- Assisted teachers with supervision and care of groups of middle school children.
- Graded assignments and reported individual progress to teacher.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
Cashier
Dave's County Market
07.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Biomedical Sciences
University of Wisconsin - La Crosse
La Crosse, WI05.2027
High School Diploma -
Merrill High School
Merrill, WI05.2023
Skills
- Kind, easy to talk to
- Reliable, Responsible
- Punctual
- Team Leader
- Hard-working, driven, motivated
Timeline
Patient Transporter
Aspirus
05.2024 - Current
Beverage Cart Server
Riverview Golf Course
06.2023 - Current
Teacher's Aide
Merrill Area Public Schools
10.2022 - 05.2023
Barista
Starbucks
10.2021 - 08.2023
Cashier
Dave's County Market
07.2020 - 09.2021
No Degree - Biomedical Sciences
University of Wisconsin - La Crosse
High School Diploma -
Merrill High School
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