Olivia Tuck
Summary
Dynamic Shift Leader with a proven track record at Popeyes® Louisiana Kitchen, showcasing exceptional motivational leadership and creative problem-solving skills. Excelled in training staff and enhancing customer satisfaction through effective complaint resolution. Demonstrated a professional appearance and positive attitude, significantly improving team efficiency and maintaining high standards of service.
Overview
3
3
years of professional experience
Work History
Shift Leader
Popeyes® Louisiana Kitchen
08.2022 - Current
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Completed cash and credit card transactions accurately using POS software.
Education
High School Diploma -
Banks High School
Banks, OR06-2024
Skills
- Creative problem solving
- Positive attitude
- Professional appearance
- Training assistance
- Team supervision
- Problem-solving
- Motivational leadership
- Complaint resolution
- Interpersonal relations
- Flexible schedule
Timeline
Shift Leader
Popeyes® Louisiana Kitchen
08.2022 - Current
High School Diploma -
Banks High School
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