Olivia Tymowicz
LONDONDERRY,NH
Summary
Dedicated individual with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team leader with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Receptionist
The Workout Club
LONDONDERRY , NH
2022.05 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Confirmed relevant guest information and payment methods to prevent fraud.
Shift Leader
Dunkin' Brands
LONDONDERRY , NH
2019.04 - 2022.06
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Accurately operated cash register to process customer payments.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
High School Diploma -
Londonderry Senior High School
Londonderry, NH06.2022
Skills
- Time Management
- Positive Attitude and Energetic
- Customer Service Management
- Staff Supervision
- Team Leadership
- Training Assistance
- Relationship and Community Building
- Progress Monitoring and Goal Attainment
Timeline
Receptionist
The Workout Club
2022.05 - Current
Shift Leader
Dunkin' Brands
2019.04 - 2022.06
High School Diploma -
Londonderry Senior High School
Similar Profiles
Marc BoomhowerMarc Boomhower
Membership Sales Team Supervisor at Workout Club SalemMembership Sales Team Supervisor at Workout Club Salem
Alexander TovtynAlexander Tovtyn
Lifeguard Manager at Executive Workout ClubLifeguard Manager at Executive Workout Club
Donovan EvenDonovan Even
Team Member at Workout AnytimeTeam Member at Workout Anytime