Olivia Tyndall
Maysville,NC
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Cashier/Hostess/Shipping Department Manager/waitress, Accounts Payable/Accounts Recievable
Kings restaurant
Kinston, NC
12.2015 - Current
- Focused on creating positive customer experiences to drive repeat visits
- Managed financial transactions with precision and created enjoyable customer interactions during employment as a cashier
- Achieved a positive customer experience by consistently providing a warm greeting and maintaining a friendly demeanor during my role as host
- Managed packaging processes to guarantee correct handling and precision for each item.
- Key participant in fulfilling extensive shipping requirements and achieving company's highest daily shipment quota exceeding 1,000 items.
- Received recognition for delivering the best ribs on the Drew Barrymore Show this year.
- Ensured accuracy and timeliness of employee time records in accounts payable, while maintaining up-to-date information in the system.
- Managed accounts receivable by verifying daily deposit records and reconciling cashiers' drawer balances with corresponding sales figures.
Beauty Advisor
Ulta Beauty department
New Bern, NC
02.2021 - 10.2021
- Demonstrated exceptional customer service skills by attentively assisting every individual who walked through the door at Ulta Beauty Department
- Ensured exceptional customer experience by providing in-depth product information and making every customer feel valued
- Demonstrated strong attention to detail and customer focus as cashier responsible for greeting visitors, resolving inquiries, and accurately counting out transaction amounts.
- Ensured that all displays were neat and organized at all times.
- Assisted in opening and closing procedures including counting money drawer contents at end of shift.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
Mailing and Office Assistant
Blizzards Building Supply
08.2016 - 10.2018
- Oversaw the coordination of billing information for customer orders and maintained office organization.
- Oversaw office supply replenishment and ensured availability at all times
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Managed daily office operations and maintained a clean and efficient workspace.
Education
High School Diploma -
North Lenior
Kinston, NC01.2018
Bachelor of Science - Interior Design
East Carolina University
Greenville, NCSkills
- Problem solving
- Communication skills
- Time Management
- Customer service
- Computer skills
- Clerical Support
- Office Organization
- Cash Handling
- File Organization
- Scheduling appointments
- Team Collaboration
- Front Office Management
Volunteer Experience
- Soup Kitchen, I have volunteered at the soup kitchen many times, and it makes my heart happy each time, seeing the faces on the people there is heartwarming. Knowing that I might make that person's whole day is such a great experience.
- High School, In High School I also volunteered to decorate the plays and performances all four years.
References
References available upon request.
Timeline
Beauty Advisor
Ulta Beauty department
02.2021 - 10.2021
Mailing and Office Assistant
Blizzards Building Supply
08.2016 - 10.2018
Cashier/Hostess/Shipping Department Manager/waitress, Accounts Payable/Accounts Recievable
Kings restaurant
12.2015 - Current
Bachelor of Science - Interior Design
East Carolina University
High School Diploma -
North Lenior