Olivia Urrabazo

• Managed complex organizational changes with proactive communication strategies, minimizing disruptions to ongoing operations.
• Oversaw succession planning efforts to ensure continuity in key leadership positions within organization.
• Implemented performance management systems to foster professional growth and recognize high-performing employees.
• Collaborated with executive leadership to align HR strategy with overall business objectives, driving organizational success.
• Partnered with cross-functional teams to address complex staffing challenges during periods of rapid growth or restructuring.
• Developed robust onboarding programs to ensure seamless integration of new hires into organization.
• Improved employee retention rates by introducing competitive compensation packages and benefits programs.
• Championed employee wellness programs that contributed to improved morale, productivity, and lower healthcare costs.
• Ensured regulatory compliance by staying abreast of evolving employment laws, updating HR policies accordingly.
• Spearheaded corporate social responsibility initiatives that elevated company's reputation as employer of choice.
• Enhanced employee satisfaction by developing and implementing comprehensive HR policies and procedures.
• Facilitated conflict resolution, promoting positive work environment and reducing employee grievances.
• Evaluated effectiveness of HR initiatives using data-driven metrics to inform future decision-making processes.
• Conducted comprehensive training needs assessments to identify skill gaps and develop appropriate training programs for staff development.
• Reduced labor costs through effective workforce planning, scheduling, and overtime management.
• Increased workplace diversity by executing targeted recruitment initiatives and fostering inclusive company culture.
• Optimized HR budget allocation by closely monitoring expenditures, prioritizing essential initiatives for maximum impact.
• Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
• Provided expert guidance on labor relations matters, mitigating potential legal risks while fostering collaborative work environment.
• Prepared new hire letters, employee contracts, and corporate policies.
• Updated HR database with new employee information, changes in benefits, and other details.
• Oversaw hiring, staffing, and labor law compliance.
• Organized company-wide events designed to boost employee morale.
• Managed benefits enrollment by answering questions and aiding employees with login details.
• Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
• Identified and implemented appropriate strategies to increase employee satisfaction and retention.
• Instructed senior leaders on appropriate employee corrective steps.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Recruited top talent to maximize profitability.
• Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
• Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
• Distributed employee engagement surveys to identify areas of improvement.
• Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
• Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
• Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
• Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
• Devised hiring and recruitment policies for 50-employee company.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Structured compensation and benefits according to market conditions and budget demands.
• Reduced process gaps while supervising employees to achieve optimal productivity.
• Fostered positive work environment through comprehensive employee relations program.
• Facilitated conflict resolution, promoting a positive work environment and reducing employee grievances.
• Increased workplace diversity by executing targeted recruitment initiatives and fostering an inclusive company culture.
• Introduced innovative solutions to address existing problems, resulting in long-term benefits for the company.
• Established performance metrics for employees, driving excellence in job performance and accountability.
• Managed a diverse team, fostering a collaborative work environment that resulted in increased productivity.
• Accomplished multiple tasks within established timeframes.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Mentored junior team members, instilling a culture of continuous learning and professional development among staff.

• Social media marketing and networking, client daily communication, sales
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Trained and motivated employees to perform daily business functions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
• Enhanced company's market position by identifying and pursuing new business opportunities.
• Improved team productivity by introducing innovative project management tools and techniques.
• Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
• Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
• Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Assisted in recruiting, hiring and training of team members.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Trained and guided team members to maintain high productivity and performance metrics.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Reported issues to higher management with great detail.
• Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
• Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
• Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
• Collaborated with architects and contractors to ensure seamless integration of design elements.
• Developed comprehensive design concepts through sketches, renderings, and 3D models.
• Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
• Specified appropriate products and materials to meet project objectives and design scheme.
• Participated in furniture selection and documentation of specifications.
• Developed space planning concepts, color palette selections, and textile presentations.
• Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
• Illustrated visual concepts during client presentations through detailed plans and sketches.
• Determined personalized needs, tastes and design preferences through thorough client consultations.
• Prepared product and layout documents implementing diverse design concepts.
• Conducted site visits and meetings with clients to gather necessary information for successful project execution.
• Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.
• Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
• Enhanced client satisfaction by delivering innovative and functional interior design solutions.
• Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
• Interfaced effectively with contractors and vendors to resolve issues and discuss ideas.
• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
• Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
• Stayed up-to-date on industry developments by attending trade shows, workshops, networking events, maintaining professional certifications consistently honing expertise in the field.
• Optimized spatial planning for improved workflow efficiency in commercial interiors.
• Produced detailed cost estimates and coordinated with vendors to deliver budget-friendly solutions.
• Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
• Presented compelling design proposals to clients, securing new projects and repeat business.
• Revitalized underperforming spaces by implementing creative interior design strategies.
• Implemented multiple high-end residential and commercial interior design projects within cost, quality and timeframe targets.
• Streamlined internal processes through the implementation of project management software tools which improved overall team efficiency.
• Conducted site visits to ensure design implementations were executed according to plan, maintaining high standards of quality.
• Streamlined communication with clients to better understand their vision and requirements, resulting in more accurate design executions.
• Curated unique color schemes and materials palettes to create visually appealing and cohesive interior environments.
• Negotiated with suppliers to secure high-quality materials at cost-effective prices, benefiting overall project budgets.
• Enhanced client satisfaction by developing personalized design solutions tailored to individual preferences and needs.
• Developed comprehensive budget plans to optimize resource allocation, minimizing costs while maintaining high-quality outcomes.
• Customized design proposals to reflect clients' brand identity, contributing to their market presence and customer engagement.
• Increased client base with effective networking and presentation of portfolio at industry events.
• Assisted clients with budget considerations and made recommendations for furniture, wall hangings and decor items.
• Conducted client consultations to understand requirements and preferences.
• Collaborated with contractors and suppliers for smooth execution of design plans.
• Created professional presentations using software to creatively communicate design intent and direction.
• Researched and stayed current on industry trends to incorporate new products into designs.
• Selected furniture, lighting and accessories to enhance design concepts.
• Presented design proposals to clients to establish clear project expectations and goals.
• Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
• Oversaw installation of finishes, furniture and other design elements to control final product.
• Assisted in resolving unforeseen design challenges, ensuring projects stayed on track without compromising quality.
• Achieved recognition in industry publications for outstanding design work, elevating firm's market position and attracting new clients.
• Improved project efficiency, coordinating with architects and contractors to ensure timely completion of design implementations.
• Led design team meetings to brainstorm innovative design solutions, fostering collaborative and creative work environment.
• Transformed spaces with creative and functional design concepts, enhancing aesthetic appeal and usability of interiors.
• Led interior design across conceptual, schematic, design development, and construction document phases.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Achieved significant cost savings by implementing energy-efficient solutions across company facilities.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.

• Consulted with customers to assess needs and propose optimal solutions.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
• Evaluated industry competition regularly to maintain competitive advantage marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected business's financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Expanded product offerings by researching market trends and identifying potential growth opportunities.
• Generated revenues yearly and effectively capitalized on industry growth.
• Improved team productivity by introducing innovative project management tools and techniques.
• Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
• Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
• Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
• Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
• Enhanced company's market position by identifying and pursuing new business opportunities.
• Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
• Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
• Collaborated with architects and contractors to ensure seamless integration of design elements.
• Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
• Participated in furniture selection and documentation of specifications.
• Specified appropriate products and materials to meet project objectives and design scheme.
• Illustrated visual concepts during client presentations through detailed plans and sketches.
• Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
• Determined personalized needs, tastes and design preferences through thorough client consultations.
• Prepared product and layout documents implementing diverse design concepts.
• Balanced aesthetics with functionality by choosing appropriate materials, finishes, and furnishings that met client needs.
• Conducted site visits and meetings with clients to gather necessary information for successful project execution.
• Transformed outdated living spaces into modern environments that reflected current trends while adhering to clients'' preferences.
• Enhanced client satisfaction by delivering innovative and functional interior design solutions.
• Worked closely with vendors to negotiate cost-effective pricing for materials while maintaining high-quality standards.
• Conducted site visits to ensure design implementations were executed according to plan, maintaining high standards of quality.
• Leveraged 3D modeling software to present realistic project visualizations, facilitating client approval and project advancement.
• Boosted overall design quality by incorporating modern design trends and technologies into project plans.
• Achieved recognition in industry publications for outstanding design work, elevating firm's market position and attracting new clients.
• Conducted client consultations to understand requirements and preferences.
• Assisted clients with budget considerations and made recommendations for furniture, wall hangings and decor items.
• Worked closely with contractors and vendors to improve project coordination, completing projects on time and within budget.
• Oversaw installation of finishes, furniture and other design elements to control final product.
• Customized design proposals to reflect clients' brand identity, contributing to their market presence and customer engagement.
• Curated unique color schemes and materials palettes to create visually appealing and cohesive interior environments.
• Increased client base with effective networking and presentation of portfolio at industry events.
• Assisted in resolving unforeseen design challenges, ensuring projects stayed on track without compromising quality.
• Transformed spaces with creative and functional design concepts, enhancing aesthetic appeal and usability of interiors.
• Negotiated with suppliers to secure high-quality materials at cost-effective prices, benefiting overall project budgets.
• Streamlined internal processes through implementation of project management software tools which improved overall team efficiency.
• Transformed uninspiring areas into warm and inviting living spaces using various lighting fixtures, materials, and products.
• Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
• Provided exceptional customer service throughout entire design process, ensuring timely communication with clients at all stages.
• Stayed up-to-date on industry developments by attending trade shows, workshops, networking events, maintaining professional certifications consistently honing expertise in field.
• Optimized spatial planning for improved workflow efficiency in commercial interiors.
• Streamlined communication with clients to better understand their vision and requirements, resulting in more accurate design executions.
• Updated design process documentation to incorporate new tools and techniques, improving team efficiency and project outcomes.
• Facilitated smoother project workflows by implementing advanced project management software, reducing project completion times.
• Presented design proposals to clients to establish clear project expectations and goals.
• Researched and stayed current on industry trends to incorporate new products into designs.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Streamlined office operations by implementing efficient filing systems and organizational strategies.
• Assisted in vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
• Spearheaded community outreach initiatives, improving company's local reputation and engagement.
• Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
• Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
• Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Defined clear targets and objectives and communicated to other team members.
• Developed creative concepts that exceeded client expectations, leading to repeat business and referrals.
• Improved client satisfaction rates by consistently delivering high-quality designs on time and within budget.
• Evaluated success of completed projects, identifying areas for improvement and incorporating lessons learned into future work processes.
• Maintained customer satisfaction and collaborative environment by communicating updates between clients and staff.
• Facilitated strong cross-functional partnerships with marketing, sales, product development, and manufacturing teams to create cohesive branding campaigns across various touchpoints.
• Fostered a culture of open communication by encouraging team members to share ideas freely without fear of criticism or rejection.
• Optimized office space utilization, leading to more efficient and productive work environment.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
• Led the design team through multiple successful projects, resulting in increased revenue for the company.
• Implemented quality control measures to ensure all designs met or exceeded industry standards and client expectations.
• Regularly reviewed industry trends and new technologies to ensure the design team remained competitive in an ever-evolving marketplace.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Administrated the Student counseling and disabilities department.
• Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
• Maintained accurate records of staff members' attendance, leave requests, and overtime hours for accurate payroll processing.
• Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.
• Assisted in event planning initiatives for company gatherings, resulting in successful execution of events.
• Enhanced team productivity with effective communication, collaboration, and problem-solving skills.
• Provided exceptional customer service to both internal and external clients, fostering strong professional relationships.
• Monitored office inventory levels diligently to ensure supplies were consistently replenished before depletion occurred.
• Collaborated with various departments to complete projects efficiently and effectively.
• Streamlined office processes by implementing efficient organizational strategies and time-saving tools.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Contributed to budget management efforts by tracking expenditures and submitting timely expense reports.
• Exceeded performance metrics consistently through dedication towards continuous improvement in all aspects related to role.
• Developed and maintained well-organized filing system, improving document retrieval times.
• Edited documents to improve accuracy of language, flow, and readability.
• Supported executive staff by preparing reports, presentations, and correspondence as needed.
• Maintained up-to-date contact lists facilitating swift communications between relevant personnel when necessary.
• Served as liaison between employees and management to address concerns or issues promptly.
• Drafted professional memos, letters, and marketing copy to support business objectives and growth.
• Improved employee onboarding experience by creating detailed orientation program.
• Managed scheduling for executive staff to optimize time management and increase productivity.
• Developed and maintained comprehensive database for tracking project progress, which improved project completion rates.
• Reduced document retrieval time by reorganizing physical and digital filing system.
• Coordinated travel arrangements for senior staff, optimizing travel schedules and reducing costs.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Surpassed team goals by partnering with colleagues to implement best practices and protocols.
• Assisted coworkers and staff members with special tasks on daily basis.
• Supervised, mentored, instructed, and directly communicated with them as my responsibility.
• Took initiative in scheduling tasks of level of importance and priority for the department.
• Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
• Volunteered to help with special projects of varying degrees of complexity.
• Transcribed and organized information to assist in preparing speeches and presentations.
• Facilitated timely delivery of special projects to meet organizational and departmental objectives.
• Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
• Performed research to collect and record industry data.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Built and maintained excellent client relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Organized logistics and materials for each meeting and took detailed notes for later dissemination to key upper management.
• Established administrative work procedures to track staff's daily tasks.
• Managed filing system, entered data and completed other clerical tasks.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
• Enhanced communication within office by establishing weekly meetings.
• Supported executive decision-making with preparation of detailed monthly reports on office performance.
• Supported project teams by providing administrative assistance, leading to timely project completion.
• Increased departmental collaboration with organization of regular inter-departmental meetings.
• Organized company events, boosting employee morale and fostering positive work culture.
• Streamlined office operations, resulting in enhanced efficiency, by implementing digital filing system.
• Enhanced office safety by coordinating update of emergency response procedures.
• Implemented a counselors' feedback system to address and resolve issues more efficiently.
• Maintained confidentiality of sensitive information, ensuring compliance with privacy regulations.
• Facilitated interdepartmental communication by setting up shared online workspace.
• Increased meeting efficiency by preparing and distributing agendas and minutes promptly.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
• Managed phone and email correspondence and handled incoming and outgoing emails and mail correspondence.
• Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
• Served as a liaison between employees and management to address concerns or issues promptly.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
• Responded to inquiries from callers seeking information.
• Corresponded with clients through email, telephone, or postal mail.
• Handled sensitive information with discretion while maintaining strict confidentiality standards.
• Managed multiple tasks and met time-sensitive deadlines.
• Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
• Assisted with onboarding new clients and securing paperwork completion.
• Assisted with planning office events and meetings for smooth execution.
• Improved office organization with meticulous management of appointment scheduling and client databases.
• Optimized resource allocation by managing inventory of office supplies and reordering as necessary.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
• Balanced employee availability, client schedules, and maximum load levels when scheduling appointments.

Managed all social media content for the department, helping students to know that if they are in need of help and or assistance. Also promoted monthly social topics that can assist students with needs. Volunteered and got donations from businesses for events such as a marathon.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Receive invoices, follow up with clients, research and establish cost, place calls with sales associates, establish communication with clients, responsible for accounts payable and receivable, use Excel program
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to positive work environment by fostering strong working relationships among colleagues.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
• Reconciled account files and produced monthly reports.
• Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
• Assisted in preparation and processing of payroll to facilitate prompt staff payments.
• Maximized office space utilization by maintaining clean, organized work environment that encouraged productivity and efficiency.
• Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
• Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
• Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
• Oversaw inventory management, ensuring office supplies were adequately stocked without over ordering.
• Coordinated with vendors to reduce office supply expenses, negotiating contracts that favored our budget constraints.
• Enhanced team communication with implementation of weekly newsletter highlighting key updates and achievements.
• Streamlined appointment scheduling for executives, optimizing their daily agendas for maximum productivity.
• Improved workplace efficiency with regular maintenance of office equipment and proactive troubleshooting of technical issues.
• Enhanced team collaboration with establishment of clear communication channels and guidelines.
• Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
• Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
• Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
• Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
• Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
• Maintained confidentiality of sensitive information, adhering to strict data protection policies.
• Developed comprehensive database for tracking employee training and certifications, contributing to compliance with industry standards.
• Facilitated transition to remote work by setting up efficient virtual office systems, maintaining productivity during challenging times.
• Streamlined inter-departmental communication with introduction of centralized online platform.
• Enhanced efficiency by automating routine tasks, allowing staff to focus on more strategic projects.
• Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
• Assisted in creation of performance reports, providing insights that informed management decisions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
• Improved office efficiency by streamlining filing systems, ensuring documents were easily accessible.
• Established team priorities, maintained schedules and monitored performance.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Defined clear targets and objectives and communicated to other team members.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Developed detailed plans based on broad guidance and direction.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Launched quality assurance practices for each phase of development
• Managed senior-level personnel working in marketing and sales capacities.
• Enhanced customer service by developing feedback system that addressed client concerns promptly.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Organized and detail-oriented with a strong work ethic.

• Developed accommodations tailored to individual student needs, ensuring their academic success and personal growth.
• Created and managed individual support to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
• Promoted positive learning environment through use of differentiated instruction and individualized support for diverse learners.
• Modified general education curriculum for special-needs students using various instructional techniques and technologies.
• Fostered strong relationships with special education supervisor, maintaining open lines of communication to ensure student progress.
• Improved student behavior management by implementing consistent routines, clear expectations, and positive reinforcement strategies.
• Participated in ongoing professional development opportunities focused on evidence-based practices in special education teaching methodologies.
• Evaluated student progress regularly using various assessment methods, ensuring accurate measurement of skill development and areas requiring additional support.
• Provided targeted instructional support to struggling learners, identifying specific areas for improvement and designing effective intervention plans.
• Taught students across multiple classifications and degrees of special needs.
• Collaborated with multidisciplinary teams to provide comprehensive support for students with special needs.
• Coordinated with general education teachers to develop accommodations or modifications necessary for successful inclusion of students with special needs in mainstream classrooms.
• Delivered effective and differentiated classroom instruction to range of neurodiverse students.
• Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform school administration.
• Taught multiple subjects to students with intellectual or emotional disabilities.
• Coordinated special education students and teacher assistant schedules with master schedule.
• Instructed students with physical and cognitive disabilities.
• Led activities that developed students' physical, emotional, and social growth.
• Streamlined classroom processes by integrating technology tools such as interactive whiteboards and assistive devices designed for students with disabilities.
• Served as assisting to new teachers and substitutes, sharing best practices in special education instruction and classroom management techniques.
• Partnered with standard education teachers from across academic departments.
• Encouraged students to take ownership of learning by providing choices.
• Organized field trips and community-based experiences that enriched students'' understanding of real-world applications for their skills.
• Implemented individualized education plans for students with diverse learning needs, ensuring personalized support.
• Promoted self-advocacy and independence in students with disabilities by teaching self-management and decision-making skills.
• Reduced feelings of isolation among students with special needs by implementing inclusive classroom practices.
• Conducted assessments to identify students' strengths and areas for improvement, informing instructional strategies.
• Advocated for rights and needs of students with special education requirements, ensuring access to appropriate resources and accommodations.
• Created culturally responsive classroom environment, acknowledging and celebrating diversity among students.
• Adapted teaching methods and materials to meet varied needs of students, enhancing educational accessibility.
• Improved reading comprehension among students with learning disabilities by designing and delivering targeted literacy activities.
• Guided students through transition planning processes, preparing them for post-secondary education and employment opportunities.
• Coordinated with multidisciplinary teams to ensure comprehensive educational and emotional support for students.
• Enhanced students' understanding of complex topics by incorporating interactive technologies and hands-on learning experiences.
• Integrated social skills training into curriculum, facilitating improved peer interactions and social integration.
• Organized and led professional development sessions for colleagues on inclusive education strategies, improving school-wide support for students with disabilities
• Implemented behavioral intervention plans, leading to decrease in disruptive behaviors and increase in classroom participation.
• Utilized data from student assessments to tailor instruction, resulting in more effective learning outcomes.
• Enhanced communication skills in non-verbal students through integration of alternative and augmentative communication systems.
• Collaborated with other educators to develop instructional strategies.
• Implemented behavior modification techniques to improve student social and academic performance.
• Facilitated small group instruction to address individual learning needs.
• Fostered positive learning environment, reducing classroom disruptions through effective behavior management strategies.
• Developed and implemented behavior management plans to improve student behavior.
• Monitored student performance to evaluate effectiveness of instructional strategies.
• Conducted assessments of students to determine individual needs.
• Planned daily activities to keep students engaged and on track with learning goals.
• Designed individual education plans to encourage student growth according to different learning abilities and needs.
• Utilized technology to create meaningful lessons that engage students.
• Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
• Improved behavior by modeling positive choices and teaching socially-acceptable options.
• Applied proven strategies to improve students' sensory- and perceptual-motor skills.
• Promoted memory, cognition and language development with hands-on activities and individualized instruction.
• Observed and monitored student's activities.
• Participated recreational activities tailored to individual student interests, promoting social engagement and mental stimulation.
• Offered caring companionship and emotional support.
• Assisted students with daily living needs to maintain self-esteem and general wellness.
• Established trusting relationships with students through consistent reliability and genuine empathy towards their unique situations.
• Supported students mental well-being by engaging in meaningful conversations and offering emotional support.
• Supported student's development by encouraging teamwork and understanding of others.
• Prepared and edited documents to produce precise, accurate and professional communication.
• Maintained accurate records of student progress through detailed documentation of care provided during each meeting in the classroom.
• Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
• Created and maintained detailed records of all office activities.
• Coordinated and scheduled meetings and appointments.
• Supported staff on special assignments and projects.
• Fostered operational efficiency and compliance with school policies through effective coordination of office activities.
• Promoted a positive learning environment through the use of differentiated instruction and individualized support for diverse learners.
• Enhanced students'' communication skills by implementing group activities and collaborative projects.
• Contributed to a positive atmosphere by creating friendly interactions between fellow aides and the nursing team members.
• Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
• Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
• Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
• Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
• Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
• Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
• Organized extracurricular activities such as clubs or field trips that enriched students' learning experiences outside traditional classroom settings.
• Implemented classroom management plan that reduced disruptions, creating more conducive learning environment.
• Developed and implemented classroom routines to address varying student needs.
• Observed and monitored children's activities.
• Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
• Contributed to a welcoming office atmosphere by assisting visitors upon arrival and directing them as needed.
• Assisted colleagues with various administrative tasks during peak times or absences for seamless continuation of daily operations.
• Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
• Informed and supported administrators through consistent communication and administrative support duties.
• Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in visitors simultaneously.
• Consistently provided exceptional customer service by addressing inquiries professionally and resolving issues efficiently.
• Contributed to a welcoming office environment through consistent upkeep of reception area cleanliness and organization.
• Provided clerical support to staff by copying, faxing, and filing documents.
• Played a vital role in emergency preparedness plans by maintaining up-to-date contact information lists for all employees. and staff
• Responded to inquiries from callers seeking information.
• Answered central telephone system and directed calls accordingly.

• Private pre-kinder classroom, science and art subjects
• Supported student physical, mental, and social development using classroom games and activities.
• Supervised recess, lunch and daily student intake and dismissal.
• Ensured safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Completed daily reports, meal count sheets, and attendance logs.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
• Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.
• Worked with teachers to design lesson plans and coordinate activities for classes.
• Monitored and reported student progress and development, offering mentoring as needed.
• Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension, and personal growth.
• Provided one-on-one and group-based learning support focused on student progress.
• Assisted in implementation of new learning tools, systems and materials.
• Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
• Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
• Worked with teacher to identify and target opportunities for instructional improvements.
• Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
• Implemented differentiated instruction techniques to address diverse learning needs of students in class.
• Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
• Increased student engagement by incorporating hands-on activities and group projects into curriculum.
• Participated in professional development opportunities, staying informed of best practices for teaching strategies and educational technologies.
• Supported students with special needs, implementing strategies to facilitate their participation and learning.
• Fostered positive and supportive classroom atmosphere, encouraging student participation and confidence.
• Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
• Enhanced student motivation by recognizing and rewarding progress and achievements in timely manner.
• Assisted in maintenance of classroom records, ensuring accurate tracking of attendance and grades.
• Promoted literacy and comprehension skills through guided reading sessions.
• Enhanced student engagement by implementing interactive and multimedia teaching tools.
• Assisted with preparation of teaching materials and resources, streamlining lesson execution.
• Boosted classroom management skills, maintaining order and discipline among students.
• Improved learning outcomes with creation of engaging and educational activities.
• Developed and executed lesson plans tailored to meet diverse student needs, fostering inclusive learning environment.
• Participated in professional development workshops, staying abreast of best practices in education.
• Supported use of educational technology in classroom, enhancing learning experience.
• Designed detailed learning plans for struggling students based on test, homework and assignment records.
• Created lessons and online testing materials to facilitate remote learning.
• Scheduled conferences with parents to discuss students' progress and classroom behavior.
• Evaluated students' understanding of course material through examinations and in-depth essay writing.
• Increased educational expertise and knowledge by participating in instructor-oriented workshops.
• Implemented reading and writing workshops to increase student literacy and support school reading programs.
• Participated in department meetings to provide input to colleagues about student achievement and improvement.
• Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
• Boosted cultural awareness by incorporating children's literature from world cultures.
• Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
• Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
• Created and developed lesson plans to meet students' academic needs.
• Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
• Developed and implemented classroom routines to address varying student needs.
• Fostered student curiosity and interest through creative hands-on activities.
• Shifted between formal and informal methods of teaching to keep students engaged.
• Collaborated with lead teachers to assess student performances and identify areas for improvement.
• Adapted teaching strategies to accommodate virtual learning environments, maintaining student engagement.
• Helped students explore concepts with engaging, learning-focused activities.
• Assisted in organizing and supervising school events and field trips, ensuring safe and educational experience for all students.
• Provided feedback on student assignments and tests, aiding in assessment of understanding and progress.
• Encouraged parental involvement in student learning through effective communication of progress and challenges.
• Facilitated small group learning sessions, providing personalized attention to students struggling with course material.
• Improved students' analytical skills by introducing state-of-the-art computer program technologies.
• Gave one-on-one attention to children while maintaining overall focus on entire group.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.

I was awarded Apple of My Eye Teacher of the month award out of the entire school staff.