Olivia Valladolid
Canyon Country,CA
Summary
To obtain a position in your prestigious health care facility where I can have the opportunity of sharing my knowledge and 10 years of healthcare experience, in administrative functions, exceptional communication skills and hardworking capabilities with patients, families and medical staff.
Overview
11
11
years of professional experience
Work History
Administrative Specialist (Financial Counselor)
UCLA Health- Rehab Services
11.2021 - Current
- Verify insurance information, estimate procedure costs, communicate results, answer staff questions, problem-solving, workflow implementation, trend identification, staff education
Administrative Assistant III
UCLA Health- Rehab Services
09.2020 - Current
- Administrative and clerical support, scheduling, patient information processing, payment processing, front desk duties, therapist schedule support
Front Office Manager
Vargo Physical Therapy
03.2017 - 09.2020
- Daily reporting, scheduling, benefits verification, medical chart preparation, clinic director meetings, billing department liaison, office protocol maintenance, patient and therapist support
Patient Registrar
US HealthWorks/ Concentra Van Nuys
12.2014 - 04.2020
- Greeting patients and visitors, answering calls, processing patient needs, medical chart preparation, fee ticket recording, coordination with staff, discharge review and scheduling
Appointment Agent
Southern California Orthopedic Institute
04.2013 - 12.2014
- Scheduling, working with various parties, interviewing and registering patients, cross-training, new hire training
Education
Associates Degree for Transfer in Psychology -
Los Angeles Valley College
06.2020
Associates Degree of Arts in Social and Behavioral Science -
Los Angeles Valley College
06.2020
Medical Administrative Assistant Diploma -
Everest College Reseda
04.2013
High School Diploma -
North Hollywood High School
06.2011
Bachelor’s Degree in Psychology -
California State University Northridge
Skills
- Bilingual- English/Spanish
- Typing skills 70 wpm
- Detail Oriented
- Intermediate knowledge in ICD-9-CM/ ICD-10CM and CPT
- Working knowledge with computers and Microsoft Office
- Word
- Excel
- PowerPoint
References
References available upon request
Timeline
Administrative Specialist (Financial Counselor)
UCLA Health- Rehab Services
11.2021 - Current
Administrative Assistant III
UCLA Health- Rehab Services
09.2020 - Current
Front Office Manager
Vargo Physical Therapy
03.2017 - 09.2020
Patient Registrar
US HealthWorks/ Concentra Van Nuys
12.2014 - 04.2020
Appointment Agent
Southern California Orthopedic Institute
04.2013 - 12.2014
Associates Degree for Transfer in Psychology -
Los Angeles Valley College
Associates Degree of Arts in Social and Behavioral Science -
Los Angeles Valley College
Medical Administrative Assistant Diploma -
Everest College Reseda
High School Diploma -
North Hollywood High School
Bachelor’s Degree in Psychology -
California State University Northridge
Similar Profiles
Anniyah WhiteAnniyah White
Customer Service Representative at UCLA Health Youth ServicesCustomer Service Representative at UCLA Health Youth Services
Sabrina MontgomerySabrina Montgomery
Medical Scribe at UCLA Head and Neck Surgery, UCLA HealthMedical Scribe at UCLA Head and Neck Surgery, UCLA Health
Neima A MahamudNeima A Mahamud
NA at Adult Rehab Mental Health ServicesNA at Adult Rehab Mental Health Services
Nafisa NahrinNafisa Nahrin
Instructional Coach at Opportunities for LearningInstructional Coach at Opportunities for Learning
KEAN GALLARDOKEAN GALLARDO
Technician at CrissairTechnician at Crissair