Olivia Vandenbush
Fairport,NY
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Sociable server offering several years of experience delivering friendly, prompt customer service. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server/Hostess
Ferrari Pizza Bar
Chili, NY
05.2021 - 10.2024
- Delivered high-quality service to maintain client contentment
- Kept up-to-date with menu items, garnishes and ingredients
- Took orders from customers accurately and promptly.
- Checked food before serving it to customers.
- Took orders for food and drinks and delivered them to guests.
- Greeted guests and provided menus.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Answered customer calls promptly and professionally.
Education
Associate of Science - Psychology
Monroe Community College
Rochester, NY05-2026
Skills
- Guest Engagement
- Food Running
- Table Bussing
- Menu item recommendation
- Dining customer service
- Sales expertise
- Order Accuracy
- Positive and professional
- Effective customer upselling
References
References available upon request.
Timeline
Server/Hostess
Ferrari Pizza Bar
05.2021 - 10.2024
Associate of Science - Psychology
Monroe Community College
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