Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Olivia Wagner

Lafayette,NJ

Summary

Energetic individual with a strong work ethic and exceptional customer service skills. Proven ability to manage time effectively while multitasking in fast-paced environments. Proficient in POS system operations, ensuring accurate transactions and enhancing customer satisfaction. Committed to creating positive experiences and maintaining organized work environments.

Overview

4
4
years of professional experience

Work History

Produce Retail

Lentini Farms
Newton, NJ
06.2023 - Current
  • Assisted customers by addressing requests and inquiries to enhance satisfaction.
  • Managed time effectively, ensuring timely completion of tasks and adherence to deadlines.
  • Delivered exceptional customer service to foster positive shopping experiences.
  • Sorted, stocked, and organized products to maintain an attractive sales floor.
  • Created and updated engaging signage to promote product visibility.
  • Maintained a clean and organized workspace for optimal efficiency.
  • Tracked inventory levels and updated records to prevent stock shortages.
  • Coordinated stock availability across multiple farmstands to meet customer demand.
  • Managed transactions via Square POS system, accepting cash, credit card, Venmo, and WIC.

Restaurant Server

Double S Smokehouse
Augusta, NJ
10.2021 - 11.2022
  • Delivered courteous and efficient service to all guests while maintaining high standards.
  • Accurately took customer orders in a timely manner to enhance dining experience.
  • Maintained awareness of daily specials, new menu items, and promotions to inform guests.
  • Followed health safety guidelines during food preparation and service to ensure compliance.
  • Recorded orders accurately on cash register and point-of-sale system for efficient processing.
  • Monitored dining area for cleanliness and proper setup, ensuring optimal guest experience.
  • Communicated effectively with kitchen staff regarding customer allergies and special requests.

Restaurant Hostess

Double S Smokehouse
Augusta, NJ
05.2021 - 10.2021
  • Greeted customers warmly and escorted them to tables, ensuring a welcoming atmosphere.
  • Managed reservations and waitlists, accommodating large parties and special requests.
  • Answered phone inquiries to schedule reservations, confirm orders, and address service questions.
  • Assisted servers by refilling beverages and clearing plates during peak hours.
  • Accommodated guests with children and special needs for a comfortable dining experience.
  • Completed daily side work tasks, including rolling silverware and folding napkins.

Education

Bachelor of Science - Hospitality Tourism And Event Management

Stockton University
Galloway, NJ
05-2028

High School Diploma -

High Point Regional High School
Sussex, NJ
06-2024

Skills

  • Multitasking Abilities
  • Organization and time management
  • Strong work ethic
  • Exceptional customer service
  • Point of sale (POS) system operations
  • Verbal communication

Affiliations

  • Collegiate Athlete

Timeline

Produce Retail

Lentini Farms
06.2023 - Current

Restaurant Server

Double S Smokehouse
10.2021 - 11.2022

Restaurant Hostess

Double S Smokehouse
05.2021 - 10.2021

Bachelor of Science - Hospitality Tourism And Event Management

Stockton University

High School Diploma -

High Point Regional High School

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