Hi, I’m
OLIVIA VALENTINE
Navarre,OH
Summary
Results-oriented and hard-working professional. Able to communicate with customers in a courteous manner via phone, e-mail, or in person. A solid team player with a positive attitude, great work ethic, and dependability. Healthcare professional with extensive experience in managing clinical settings, ensuring seamless operations, and optimizing patient care processes. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Key skills include operational management, team leadership, and patient care excellence.
Overview
13
years of professional experience
5
years of post-secondary education
Work History
Wolff and Phan Autism Center
Clinic Manager and Registered Behavior Technician
12.2021 - Current
Job overview
- Serving a dual role
- As an RBT, responsibilities include providing one on one behavior therapy, preparing materials for each client, ensuring the clients safety, inputting data and completing progress notes which prove medical necessity in a timely manner
- As the clinic manager, responsibilities include ensuring the daily flow and operations of the clinic, auditing schedules, making schedule changes, handling call offs, managing25 employees, delivering verbal and written warnings as well as terminations, assisting in assessments, E-filing, sending schedules and communication with parents and perspective clients families
The Goddard School
Lead Teacher
08.2016 - 08.2017
Job overview
- Responsible for writing and following lesson plans, preparing the classroom and materials for the day
- Working with parents to ensure drop offs go smoothly
- Communicate with parents verbally and through the school app, updating them on their child’s day, sending schedules and pictures
- Involve parents in student’s learning to increase family interaction and student support
- Build and strengthen positive relationships with students, parents, and teaching staff
St. John’s Lutheran Preschool
Teacher Assistant
07.2012 - 04.2016
Job overview
- I prepared the classroom for the day, printed/copied papers for the students
- Collected and organized paperwork
- Assisted the certified teacher in making the learning experience fun
- Performed tasks based on the teacher’s requirements
- Tutored students one-on-one, monitored the arrival and dismissal of the students
- Maintained the discipline in the classroom in the absence of the teacher
- Helped decorate and prepare the classroom for special events
Education
Stark State CollegeNorth Canton, OH
Associates from Occupational Therapy
University Overview
Gained experience by completing Anatomy and Physiology as well as Medical Terminology.
Stark State CollegeNorth Canton
Associates from Education
08.2012 - 05.2017
University Overview
- I earned my Associates degree with a3.6 GPA, graduating with distinction.
- GPA: 3.6 GPA
Skills
- Proficient in Microsoft Word, Excel, PowerPoint
- Certified in CPR, First Aid, Communicable Diseases, and Child Abuse
- Able to meet deadlines, prioritize, and multitask with patience
- Information documentation
- Effective listening
- Critical thinking / analytical decision making
- Self – disciplined, calm, and patient
- Administrative leadership
- HIPAA compliance
- Clinical management
- Employee training
- Healthcare administration
- Scheduling appointments
- Patient care coordination
- Records management
- Medical billing
- Employee performance evaluations
- Schedule management
- Employee supervision
- Staff management
- Training and mentoring
- Employee work scheduling
- Clinical staff management
- Patient relations
- Administrative staff supervision
- HIPAA guidelines
- Inventory and restocking
- Staff supervision
- Patient advocacy
- Problem identification
- Personnel management
- Electronic medical record software
- Health information systems
- Employee training program
- Basic life support for health care providers (BLS)
- Data analysis
- Patient safety
- Staff scheduling
- Records maintenance
Timeline
Clinic Manager and Registered Behavior Technician
Wolff and Phan Autism Center
12.2021 - Current
Lead Teacher
The Goddard School
08.2016 - 08.2017
Stark State College
Associates from Education
08.2012 - 05.2017
Teacher Assistant
St. John’s Lutheran Preschool
07.2012 - 04.2016
Stark State College
Associates from Occupational Therapy
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