Olivia Wells
Summary
Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.
Overview
7
7
years of professional experience
Work History
Senior Staffing Specialist
Mega Force Staffing
03.2022 - Current
- Hired employees and initiated new hire paperwork process.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Promptly corresponded with applicants and coordinated and conducted interviews.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Developed and implemented onboarding and orientation programs for new employees.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Assisted with writing job postings and job descriptions for boards.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Provided customer service to employees regarding payroll inquiries and issues.
- Resolved payroll discrepancies quickly and successfully.
Shift Leader
Hardee's Restaurant
07.2017 - 06.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Completed cash and credit card transactions accurately using POS software.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
Education
Associate of Science -
Patrick Henry Community College
Martinsville, VA05.2021
High School Diploma -
Bassett High School
Bassett, VA05.2016
Skills
- Applicant Tracking Systems
- Organizational Development
- Compensation analysis
- Job Analysis
- Candidate Sourcing
- Human Resources Support
- Pre-Employment Screening
- Staffing Agency Coordination
- Recruitment
- New Hire Onboarding
Timeline
Senior Staffing Specialist
Mega Force Staffing
03.2022 - Current
Shift Leader
Hardee's Restaurant
07.2017 - 06.2022
Associate of Science -
Patrick Henry Community College
High School Diploma -
Bassett High School
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