Olivia West
Benton,AR
Summary
Skilled in crisis management and mental health support, with experience mastering these abilities at Birch Tree Communities to enhance client well-being through empathetic counseling and effective case documentation. Utilizing a collaborative approach and commitment to professional ethics significantly improved client care, demonstrating a capability to address complex needs within a multidisciplinary team. Recent graduate with foundational knowledge in Social Work and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Social Work Intern
Birch Tree Communities
08.2023 - 04.2024
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Built strong, trust-based relationships with clients, providing empathetic and effective counseling.
- Maintained strict confidentiality and ethical standards, ensuring safe and respectful environment for clients.
- Advocated for client needs with external agencies to secure necessary services and support.
- Mitigated crisis situations with clients, applying de-escalation techniques effectively.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of social work.
- Implemented evidence-based interventions to address diverse client needs including mental health, addiction, trauma, and family dynamics.
- Collaborated with multidisciplinary teams to optimize client care and improve overall wellbeing.
- Facilitated group therapy sessions, fostering supportive environments for open communication and personal growth.
Social Work Intern
The Bridgeway Hospital
06.2022 - 08.2022
- Maintained client reports to track client progress, record interventions and provide relevant data for analysis.
- Managed caseload efficiently, prioritizing tasks and maintaining timely communication with clients, colleagues, and supervisors.
- Assessed program effectiveness using feedback from participants and data analysis techniques, making recommendations for improvement as needed.
- Developed personalized care plans for enhanced client support, involving stakeholders in collaborative processes.
- Built strong, trust-based relationships with clients, providing empathetic and effective counseling.
- Maintained strict confidentiality and ethical standards, ensuring safe and respectful environment for clients.
- Facilitated psychoeducational classes to help clients develop life skills.
Education
Master of Social Work - Social Work
Louisiana State University And A&M College
Baton Rouge, LA12-2024
Bachelor of Science - Psychology
University of Central Arkansas
Conway, AR12-2022
Bachelor of Science - Addiction Studies With An Emphasis On Treatment
University of Central Arkansas
Conway, AR12-2022
Skills
- Client Advocacy
- Multicultural Competence
- Mental Health Support
- Professional ethics
- Crisis Intervention
- Crisis Response
- Empathy Development
- Substance Abuse
- Self-care strategies
- Problem-Solving
- Case Documentation
- Crisis Management
Certification
Certificate of Achievement: Building Resilience in Families Contending with Intellectual and Developmental Disabilities
Certificate of Achievement: Secondary Traumatic Stress ... What is it?
Certificate of Achievement: Understanding the Impact of Childhood Trauma, Adversity and Toxic Stress on the Body and Mind: The Role of Integrated Healthcare
Certificate of Achievement: White Supremacy Resurgences and Cultural Healing Responses for Asian, Native, and Black American Youth
Anxiety
Narrative Therapy
Timeline
Social Work Intern
Birch Tree Communities
08.2023 - 04.2024
Social Work Intern
The Bridgeway Hospital
06.2022 - 08.2022
Certificate of Achievement: Building Resilience in Families Contending with Intellectual and Developmental Disabilities
Certificate of Achievement: Secondary Traumatic Stress ... What is it?
Certificate of Achievement: Understanding the Impact of Childhood Trauma, Adversity and Toxic Stress on the Body and Mind: The Role of Integrated Healthcare
Certificate of Achievement: White Supremacy Resurgences and Cultural Healing Responses for Asian, Native, and Black American Youth
Anxiety
Narrative Therapy
Master of Social Work - Social Work
Louisiana State University And A&M College
Bachelor of Science - Psychology
University of Central Arkansas
Bachelor of Science - Addiction Studies With An Emphasis On Treatment
University of Central Arkansas
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