Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
ICU Unit Assistant
SSM Health St. Anthony Hospital - Oklahoma City
08.2022 - Current
Optimized nursing staff efficiency by promptly responding to requests for patient information and coordinating necessary paperwork.
Enhanced patient care by efficiently managing ICU unit tasks and ensuring smooth operation of the department.
Assisted in training new unit secretaries on proper protocols, procedures, software applications utilized within the ICU environment.
Maintained a clean, organized, and well-stocked unit environment, promoting optimal workflow among team members.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Childcare Assistant Teacher
KinderCare Learning Centers
03.2022 - 07.2022
Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
Communicated regularly with parents about daily activities and behaviors.
Customer Service Representative
RIVERSPORT Rapids
05.2021 - 08.2021
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Collaborated with team members to develop best practices for consistent customer service delivery.
Exhibited high energy and professionalism when dealing with clients and staff.