Olivia Whitmill
Oklahoma City
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
ICU Unit Assistant
SSM Health St. Anthony Hospital - Oklahoma City
Oklahoma City, OK
08.2022 - Current
- Optimized nursing staff efficiency by promptly responding to requests for patient information and coordinating necessary paperwork.
- Enhanced patient care by efficiently managing ICU unit tasks and ensuring smooth operation of the department.
- Assisted in training new unit secretaries on proper protocols, procedures, software applications utilized within the ICU environment.
- Maintained a clean, organized, and well-stocked unit environment, promoting optimal workflow among team members.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Childcare Assistant Teacher
KinderCare Learning Centers
Yukon, OK
03.2022 - 07.2022
- Assisted in maintaining a clean and orderly classroom environment, ensuring compliance with health and safety regulations while supporting an optimal learning space for students.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Communicated regularly with parents about daily activities and behaviors.
Customer Service Representative
RIVERSPORT Rapids
Oklahoma City, OK
05.2021 - 08.2021
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Associate of Science - Nursing
Oklahoma City Community College
Oklahoma City, OK05-2026
Skills
- Time management
- Teamwork and collaboration
- Reliability
- Adaptability
- Organizational skills
- Effective communication
Timeline
ICU Unit Assistant
SSM Health St. Anthony Hospital - Oklahoma City
08.2022 - Current
Childcare Assistant Teacher
KinderCare Learning Centers
03.2022 - 07.2022
Customer Service Representative
RIVERSPORT Rapids
05.2021 - 08.2021
Associate of Science - Nursing
Oklahoma City Community College