Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Overview
4
4
years of professional experience
Work History
Transporter
Mercy South Hospital
04.2023 - 09.2023
Warmly greeted patients and visitors and made each feel welcome.
Operated [Type] of vehicle and carefully followed all safety protocols and procedures.
Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
Helped other staff with patient transfers by moving patients between departments.
Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
Responded to emergency situations to help with lifting and transporting patients.
Cleaned, sanitized and moved hospital equipment.
Maintained accurate and detailed records of patient transportation to enable tracking history and report to management.
Customer Service Agent
St. Louis International Airport
02.2022 - 02.2023
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
I weighed their luggage
Communicated with clients regarding account services, statements, and balances.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Developed customer service policies and procedures to meet and exceed industry service standards.
Tracked customer service cases and updated service software with customer information.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Investigated and resolved customer inquiries and complaints quickly.
Followed up with customers about resolved issues to maintain high standards of customer service.
Janitor
The Clean Tech Company
03.2021 - 04.2021
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Kept building spaces premises clean inside and outside.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Warehouse Worker
SMX Staffing Management
08.2019 - 02.2020
.
Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
Completed cycle counts and monthly inventory.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Consistently lifted materials weighing as much as [Number] pounds.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Helped train new employees in safe practices and warehouse procedures.