Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Olivia Wiggins

Tampa,FL

Summary

Driven and adaptable professional with a history of enhancing customer satisfaction and team efficiency at Chili's Restaurant. Excelled in high-pressure environments, demonstrating exceptional problem-solving and customer service skills. Proven track record in food safety and guest relations, contributing to a positive dining experience and repeat business.

Overview

5
5
years of professional experience

Work History

Front of House Employee

Chili's Restaurant
07.2024 - 08.2024
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Helped guests at tables when in need of assistance.
  • Contributed to team efficiency by promptly completing side work tasks during downtime periods.
  • Established welcoming atmosphere by greeting each guest warmly.

Front of House Employee

Tijuana Flats
01.2022 - 01.2023
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.

Sales Associate

Weed Man Lawn Care
01.2020 - 03.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

No Degree - Business Administration

Everglades University - Orlando
Orlando, FL

Skills

Strong Work Ethic

Team player attitude

Positive demeanor

Phone Etiquette

Professional Appearance

First Aid Training

Table setting expertise

Order Taking

Greeting guests

Team Collaboration

Money Handling

Staff Coordination

Seating arrangements

Stock management

Guest Relations

Adaptability and Flexibility

Customer Service

Problem-Solving

Team Player

Teamwork and Collaboration

Guest service

Cleaning and sanitation

Cleaning and organization

Collaboration and Teamwork

Cleaning and sanitizing

Multitasking and Organization

Cash Register Operation

Cleaning

Customer Transactions

Food Running

Critical Thinking

Food and Beverage Service

Food Safety

Cash Register Operations

Food and beverage preparation

Dependable and Cooperative

Quality Control

Foodservice

Issue Resolution

Food service standards

Resolving Complaints

Sales and Promotions

Attention to Detail

Opening and closing procedures

Team Leadership

Food Preparation

Decision-Making

Workstation Setup and Breakdown

Concise time management

Supply Restocking

Handling Complaints

Table and Dining Room Setup

Serving and Bussing

Cash Drawer Operations

Safe Food Handling

Dishwashing

Guest inquiries

Order documentation

Inventory Management

Cash Drawer Management

Stocking and Replenishment

Managing Orders and Deliveries

Staff Development

Coordinating Reservations

Data Entry

Phone orders

Restaurant Operations

Front of House Management

Basic Math

Weighing and Measuring

Food portioning

Languages

English
Native or Bilingual

Timeline

Front of House Employee

Chili's Restaurant
07.2024 - 08.2024

Front of House Employee

Tijuana Flats
01.2022 - 01.2023

Sales Associate

Weed Man Lawn Care
01.2020 - 03.2022

No Degree - Business Administration

Everglades University - Orlando

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Olivia Wiggins