Olivia Wilkes
Panama City Beach
Summary
Event planner with proven expertise in managing events at WaterColor Inn, excelling in guest service and operational efficiency. Proficient in developing detailed Banquet Event Orders and fostering team collaboration for seamless event execution. Committed to enhancing guest satisfaction through strategic planning and execution.
Overview
8
8
years of professional experience
Work History
Manager in Training
WaterColor Inn
Santa Rosa Beach
07.2024 - Current
- Supported all stages of event preparation, enhancing skills in planning, coordination, and creative strategy to deliver memorable guest experiences.
- Assisted with wedding arrangements, tastings, and pre-event activities, building a strong foundation in guest service and hospitality.
- Crafted detailed Banquet Event Orders (BEOs) to ensure seamless execution and high-quality events.
Event Sales Coordinator Assistant
WaterSound Beach Club
Santa Rosa Beach
12.2023 - 06.2024
- Coordinated and executed diverse member events, including bonfires, birthday parties, and a Thomas Rhett concert, enhancing guest experiences through meticulous planning.
- Developed proficiency in Banquet Event Orders (BEOs), communication, and guest service, ensuring professional email correspondence and detailed event integration.
- Acquired a robust foundation in event planning and production, contributing to seamless event execution and member satisfaction.
Intern
St. Joe
Panama City Beach
09.2021 - 12.2023
- Managed paperwork and organized documents for accounting and legal departments, enhancing office efficiency.
- Streamlined office operations by processing invoices and assembling documentation, contributing to team productivity.
- Provided administrative support as a backup receptionist, ensuring smooth office functionality.
Food Runner/Server/Restaurant Busser
Diegos Burrito Factory
Panama City Beach
09.2020 - 12.2023
- Executed food running and table bussing duties while ensuring exceptional customer service.
- Maintained organization of walk-in coolers and freezers in compliance with health regulations.
- Cleaned and sanitized work areas including countertops, floors, and equipment throughout shifts.
- Managed supplies such as napkins, silverware, glassware, and plates during operational hours.
- Assisted in training new staff on restaurant operations and procedures to enhance efficiency.
- Resolved customer complaints swiftly and adhered to company policies for issue resolution.
- Delivered food to guests promptly while following established safety protocols.
- Greeted customers upon arrival to create a welcoming atmosphere.
Wedding Planner Employee
Rachelle Youd Designs
Panama City Beach
01.2017 - 12.2023
- Supported the organization and execution of wedding events, enhancing organizational and problem-solving skills.
- Coordinated venue setup and breakdown, ensuring decor and seating aligned with the couple's vision.
- Enhanced creative skills through active involvement in wedding planning processes.
Food Runner
Harrison's Restaurant & Bar
Panama City
01.2023 - 07.2023
- Coordinated food delivery and ensured timely service to enhance dining experience.
- Facilitated efficient food service by managing expo duties and assisting with kitchen cleanliness.
- Provided assistance with clearing plates from tables after meals were completed.
- Checked all dishes before delivering them to ensure quality standards were met.
Education
High School Diploma -
J.R. Arnold High School
Panama City Beach, FL05-2022
Some College (No Degree) - Hospitality
Gulf Coast State College
Panama City, FLSkills
- Event planning and coordination
- Guest service excellence
- Banquet management
- Customer service and support
- Effective communication
- Team collaboration and synergy
- Time management strategies
- Creative problem-solving
- Organizational proficiency
- Strategic planning and execution
- Active listening skills
- Teamwork dynamics
- Sound judgment
- Adaptability and flexibility
- Interpersonal communication skills
Affiliations
- I enjoy fishing with my boyfriend and dad, and I love spending time with family on the boat whenever I can. I occasionally go out with my friends, and I like to hunt during the season.
Languages
English
Professional
About ME
- I am Olivia Wilkes, a passionate and dedicated Event Planner, currently pursuing my studies at Gulf Coast State College. With experience in the wedding and event planning industry, I thrive in dynamic settings where organization, communication, and multitasking are essential. I am currently part of the Sales and Catering team at Watercolor, one of St. Joe's distinguished properties, where I am continuously learning and refining my skills in event planning and coordination.
References
References available upon request.
Timeline
Manager in Training
WaterColor Inn
07.2024 - Current
Event Sales Coordinator Assistant
WaterSound Beach Club
12.2023 - 06.2024
Food Runner
Harrison's Restaurant & Bar
01.2023 - 07.2023
Intern
St. Joe
09.2021 - 12.2023
Food Runner/Server/Restaurant Busser
Diegos Burrito Factory
09.2020 - 12.2023
Wedding Planner Employee
Rachelle Youd Designs
01.2017 - 12.2023
High School Diploma -
J.R. Arnold High School
Some College (No Degree) - Hospitality
Gulf Coast State College
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