Olivia Willhide James
Redlands,CA
Summary
Detail-oriented Anthropology undergraduate with hands-on archival and research experience. Diligent Research Intern with experience in data collection and analysis, contributing to multiple projects by synthesizing information and effectively presenting findings. Demonstrating analytical skills and problem-solving abilities in various academic settings.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Archival Assistant
California State University, San Bernardino
08.2022 - 05.2024
- Processed and organized over 1000 archival items across 10 university collections, improving accessibility and reducing backlog by 20%.
- Created detailed finding aids and inventories for internal and public access.
- Audited and updated metadata for 1500+ records in the archival database with a 99% accuracy rate, enhancing searchability.
- Collaborated with faculty and students in navigating archival resources.
Black History Research Intern
California State University, San Bernardino
03.2022 - 08.2022
- Conducted research using university archives newspaper databases.
- Created and standardized descriptive metadata for 500+ historical items, enhancing item discoverability.
- Digitized cultural heritage content including photographs, publications, and documents.
- Assisted in developing interactive online exhibits viewed by 3,000+ users, enhancing public engagement with archival content.
Sales Associate
PetSmart
11.2019 - 07.2020
- Resolved customer concerns quickly and professionally in a fast-paced environment, contributing to a 15% increase in positive feedback.
- Managed inventory, handled transactions, and supported facility upkeep.
- Responded to dozens of customer product inquiries daily, enhancing satisfaction and boosting upsell conversions by 10%.
Sales Associate
Pier 1 Imports
11.2018 - 01.2019
- Delivered exceptional customer service to 75+ customers per shift during peak holiday season, contributing to a smooth and efficient checkout experience.
- Managed inventory, handled transactions, and supported facility upkeep
- Assisted with 35+ product inquiries daily, collaborated with staff to meet daily sales targets, and contributed to a 15% increase in upsells through product knowledge.
- Seasonal
Courtesy Clerk
Sprouts Farmers Market
09.2017 - 07.2018
- Delivered fast, solutions-focused service to 100+ customers per shift during peak retail hours, maintaining a 95% customer satisfaction rate based on feedback and surveys.
- Accurately managed product inventory and ensured compliance with store cleanliness and merchandising standards.
- Provided knowledgeable product recommendations and supported team coordination, contributing to a seamless shopping experience and efficient store operations.
Education
B.A. - Anthropology
California State University
San Bernardino, CA12-2025
High School Diploma -
Redlands East Valley High School
Redlands, CA01.2016
Skills
- Time management
- Teamwork and collaboration
- Attention to detail
- Team collaboration
- Multitasking and organization
- Clerical support
- Verbal and written communication
- Database research
- Data entry
- Data collection
- Online research
- Excellent communication
Certification
- San Bernardino County Sheriff's Department Public Safety Internship Academy
- - Completed 224 hours of training in public safety protocols, forensics, and tactical operations
- - Certificate obtained
Languages
English
Native or Bilingual
Interests
- Drawing and Painting
- Outdoor Recreation
- Hiking
- Gardening
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefitsPaid sick leave401k matchStock Options / Equity / Profit SharingTimeline
Archival Assistant
California State University, San Bernardino
08.2022 - 05.2024
Black History Research Intern
California State University, San Bernardino
03.2022 - 08.2022
Sales Associate
PetSmart
11.2019 - 07.2020
Sales Associate
Pier 1 Imports
11.2018 - 01.2019
Courtesy Clerk
Sprouts Farmers Market
09.2017 - 07.2018
B.A. - Anthropology
California State University
High School Diploma -
Redlands East Valley High School
Similar Profiles
Danielle GarberDanielle Garber
Campus Operator at California State University, San BernardinoCampus Operator at California State University, San Bernardino
David RiveraDavid Rivera
Information Technology Consultant at California State University San BernardinoInformation Technology Consultant at California State University San Bernardino
Ramiro BarajasRamiro Barajas
Research Assistant at California State University, San Bernardino College Of Extended LearningResearch Assistant at California State University, San Bernardino College Of Extended Learning
Tiffany DubeTiffany Dube
MFM Sonographer at Loma Linda University Health CareMFM Sonographer at Loma Linda University Health Care
Lillian BaptistLillian Baptist
Lifeguard at Drayson CenterLifeguard at Drayson Center