Olivia Wilson

Medical Assistant

Atrium Healthcare

03.2007 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Enhanced patient care by meticulously recording vital signs and updating patient records.
Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Collected and documented patient medical information such as blood pressure and weight.
Completed EKGs and other tests based on patient presentation in office.
Oriented and trained new staff on proper procedures and policies.
Measured patient pulse oximetry.