Olivia Witty
Lakeside,CA
Summary
Dynamic and dedicated professional with experience at On The Grind Coffee, excelling in customer service and beverage preparation. Recognized for maintaining a clean workspace and fostering a welcoming atmosphere. A team player with strong time management and active listening skills, consistently exceeding customer expectations in high-pressure environments.
Overview
1
1
year of professional experience
Work History
Barista
On The Grind Coffee
Seguin, TX
02.2025 - 07.2025
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
Customer Service Cashier
Schlotzsky's
Seguin, TX
05.2024 - 02.2025
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Education
Texas Virtual Academy At Hallsville
Hallsville, TX06.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptive and creative
- Safe food handling
- Beverage preparation
Timeline
Barista
On The Grind Coffee
02.2025 - 07.2025
Customer Service Cashier
Schlotzsky's
05.2024 - 02.2025
Texas Virtual Academy At Hallsville