Plan and lead games, activities, and STEM activities for groups of 12-75 campers
Monitor camper activity and ensure safe behavior
Supervise campers during lunch and snack times, as well as facilitate cleaning tasks
Lead group of ~12 campers ages 6-12 during daily activities such as field trips, swimming, visiting the public park, and various other outdoor activities
Utilized conflict resolution skills when needed to resolve any issues between campers
Collaborate with fellow camp counselors to create the best experience for the campers
Customer service interactions with parents/guardians during drop off and pick up.
Student Assistant
Texas A&M Office of the Registrar
Great communication skills by answering enquiries from customers in person, on the phone or by email
Process records requests from current and former students (Transcripts, Verification of Enrollment, etc)
Answer questions from students regarding their requests
Enforce FERPA regulations.
Seasonal Recreation Aid
Bear Branch Recreation Center
Assisted and directed visitors using effective and efficient communication skills to ensure quality customer service
Proven ability to answer customers questions and give information regarding the business procedures and policies in an exact and customer friendly manner
Monitor users of recreation center and participants in recreation programs to ensure orderly conduct
Provide information on programs, activities and events in person or by phone
Assist with recreation programs, activities, special projects and events as required.
Barista
Starbucks
Made and served food and drinks to customers
Created connections with customers in order to create a comfortable, welcoming experience for them
Maintain a clean environment in the store, as well as organization of the work and storage area
Operated POS system when taking orders and payments