Olivia Woodson
Frisco,Texas
Summary
Experienced Scrum Master and Project Leader with 12+ years in IT and over 7 years of dedicated Scrum Master and team coaching experience. Proficient in improving processes and helping teams and programs deliver complex products that excite the customers. Solid experience leading teams in different frameworks, such as Kanban, Scrum, Scrum@Scale, extreme programming (XP), and SAFe. I have a proven track record of coaching and supporting product owners to build and maintain healthy backlogs for agile teams.
Excellent at building relationships with teams, stakeholders, and mentoring technology leaders. Expert at training teams on Agile/Scrum fundamentals through boot camps, lunch and learns, and special topics presentations. Effectively help to remove impediments for teams, and improve collaboration and communication, leading to improved productivity and accelerated adoption of Agile best practices.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Snr Scrum Master
Optum
Dallas, Texas
02.2020 - Current
- Supported marketing pod, coaching the team to improve their efficiency.
- Successfully supported the marketing team on the following deliverable:
Marketing strategy, engagement strategy document, campaign briefs,
creative briefs. - Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Applied agile methodology to shorten cycle time and achieve target margins.
- Successfully integrated with third-party payment systems like PayPal, Venmo, and Chase Pay, and created a landing page for the marketing campaign.
- Scrum Master for the business intelligence team, coaching the team on the efficacy of various marketing campaigns and the performance of product groups and platforms using any marketing analytics dataset. This project is an
excellent approach for a marketing manager to assess the success of
marketing campaigns. - Managed the product backlog and supported the Scrum framework for monthly sprint releases.
- Works with Product Owners and team members to learn and practice healthy backlog management and prioritization practices.
- Facilitates the execution and improvement of backlog refinement.
- Assists in dependency management and cross-team coordination.
- Agile ceremony facilitation.
Scrum Master II
Syneos Health
Irving, Texas
12.2015 - 02.2020
- Digital systems team that worked in a Scrum and Scrum@Scale environment for value delivery.
- Guiding the team to self-organize and problem-solve.
- Assessing the maturity of the team and coaching the team to greater maturity through openness, respect, and a commitment to continual improvement.
- Help the team find a sustainable pace, and work with the team on developing useful estimation techniques.
- Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
Manager | System Analyst
Quintiles
Atlantic, Virginia
02.2012 - 12.2015
- Led multiple cross-functional teams to build a library of models and reusable knowledge-based assets to produce consistent and streamlined business intelligence results.
- Coordinate project management activities, resources, equipment, and information.
- Supported Agile team collaboration, accountability, and visibility through thoughtful orchestration of team dynamics, goal setting, and talent recruitment.
- Liaise with clients to identify and define requirements, scope, and objectives.
- Prepared budgets, and analyzed risks and opportunities.
- Monitor project progress and handle any issues that arise.
- Monitor project progress and handle any issues that arise.
- Create and maintain comprehensive project documentation, plans, and reports.
Business Analyst
Quintiles
Atlantic, Virginia
03.2010 - 02.2012
- Analyzed key aspects of the business to evaluate factors driving results, and summarized them into presentations.
- Built a library of models and reusable knowledge-based assets to produce consistent and streamlined business intelligence results.
- Assist in coordinating project management activities, resources, equipment, and information.
- Break projects into doable actions, and set timeframes.
- Liaise with clients to identify and define requirements, scope, and objectives.
- Prepare budgets, and analyze risks and opportunities.
- Monitor project progress and handle any issues that arise
- Create and maintain comprehensive project documentation, plans, and reports.
Education
Master of Science - Logistics And Supply Chain Management
University of Hull
Hull, UKBachelor of Science - Information Science
Delta State University
Abraka, NGSkills
- Process documentation
- Agile, hybrid, and waterfall methodologies
- Scrum ceremonies (sprint planning, daily standups, sprint review, and retrospectives)
- Blackleg Refinements
- Performance testing
- User story writing
- Kanban
- Product management
- CI/CD
- Quality assurance testing
- Metrics reporting
- Training and development
- Verbal and written communication
- JIRA, Confluence, SharePoint
- Azure Boards (ADO)
- Mondaycom, AHA Board, Smartsheet
- Salesforce
- Rally
- Cross-team collaboration
- Problem-solving abilities
- Ms Word, PowerPoint, Excel
Certification
Professional Scrum Master (PSM 1)
Timeline
Snr Scrum Master
Optum
02.2020 - Current
Scrum Master II
Syneos Health
12.2015 - 02.2020
Manager | System Analyst
Quintiles
02.2012 - 12.2015
Business Analyst
Quintiles
03.2010 - 02.2012
Master of Science - Logistics And Supply Chain Management
University of Hull
Bachelor of Science - Information Science
Delta State University