Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Worrell

San Diego,CA

Summary

Point Loma Nazarene University graduate seeking long term employment in a professional, hospitable environment. I thrive in problem-solving, critical thinking, and interpersonal communication. I have extensive customer service and sales experience. In addition, I have self-taught knowledge of food, wine, and spirits. I am driven by my creativity and passion for the finer things in life. Through this, I have gained experience in graphic design, illustration, animation, oil painting, and music production. My degree enable's me to be proactive, while offering valuable experience in relating to customer needs.

Overview

6
6
years of professional experience

Work History

Food & Beverage Specialist

Southwestern Yacht Club
10.2022 - Current
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Greeted and seated guests to provide friendly and welcoming experience.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.

Food & Beverage Attendant

Navy MWR, Admiral Baker Golf, Loma
10.2021 - 06.2022
  • Morale, Welfare, and Recreation employee for Navy San Diego
  • Managed full service dining and received substantial bartending experience.
  • Assisted with setup and breakdown of events, banquets and parties such as to comply with logistics.

Paint Crew, Maintenance

Point Loma Nazarene University
06.2021 - 08.2021
  • Managed filling work orders, repainting dorm rooms, extensive work with power tools, driving golf carts around campus, and golf cart maintenance
  • Gained comfortability and confidence working with drywall, performing repairs, and maintaining/ improving upon aesthetic of campus facilities.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.

Customer Service Representative

Active Asset Management
05.2017 - 12.2020
  • Promoted high customer satisfaction by resolving problems with knowledgeable, understanding service.
  • Answered incoming calls and emails, provided frontline customer support or assistance with product/ service transactions.
  • Set up and activated new customer accounts.

Education

Bachelors Degree - Clinical Psychology

Point Loma Nazarene University
San Diego, CA
05.2023

Skills

  • Employee Relations
  • Quality Assurance
  • Supply Management
  • Office Administration, Computer Literacy
  • Critical Thinking
  • Microsoft (powerpoint, excel), adobe
  • Procreate, google tools, JASP, SPSS

Timeline

Food & Beverage Specialist

Southwestern Yacht Club
10.2022 - Current

Food & Beverage Attendant

Navy MWR, Admiral Baker Golf, Loma
10.2021 - 06.2022

Paint Crew, Maintenance

Point Loma Nazarene University
06.2021 - 08.2021

Customer Service Representative

Active Asset Management
05.2017 - 12.2020

Bachelors Degree - Clinical Psychology

Point Loma Nazarene University

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Olivia Worrell