Olivia Wright
Port Saint Lucie,FL
Summary
Proven EMT/Ambulance Driver and Server Trainer at Hokkaido Japanese Bar And Grill, adept in vital signs monitoring and guest engagement. Streamlined server training, enhancing employee retention, and excelled in emergency medical care, ensuring optimal patient and guest satisfaction. Skilled in medical equipment operation and customer service, significantly boosting efficiency and revenue. Emergency Medical Technician with educational background adept at learning processes associated with assessing emergencies and delivering exceptional problem-solving and decision-making processes.
Overview
7
7
years of professional experience
Work History
EMT/Ambulance Driver
National Health Transport
06.2024 - Current
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
- Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
Server
Hokkaido Japanese Bar And Grill
07.2020 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server Trainer
Hokkaido Japanese Bar And Grill
07.2020 - Current
- Streamlined server training process for improved employee retention and quicker onboarding.
- Implemented upselling techniques, boosting overall revenue for the restaurant.
Restaurant Hostess
Hokkaido Japanese Bar And Grill
02.2017 - 07.2020
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Certificate - Emergency Medical Technician
Treasure Coast Medical Institute
4172 Okeechobee Road04.2023
No Degree - General Education
Indian River State College
Ft. Pierce, FL05.2021
High School Diploma -
St. Lucie West Centennial High School
Port Saint Lucie, FL06.2020
Skills
- Vital signs monitoring
- Emergency medical care
- Airway Management
- Scene Safety
- Medical Equipment Operation
- Cash Handling
- Guest Engagement
- Customer service
- Time Management
Accomplishments
- Microsoft and Excel certified
- Certified Emergency Medical Technician
- Operation level Hazmat certified
- S-130 and S-190 Wildland Firefighting certified
Timeline
EMT/Ambulance Driver
National Health Transport
06.2024 - Current
Server
Hokkaido Japanese Bar And Grill
07.2020 - Current
Server Trainer
Hokkaido Japanese Bar And Grill
07.2020 - Current
Restaurant Hostess
Hokkaido Japanese Bar And Grill
02.2017 - 07.2020
Certificate - Emergency Medical Technician
Treasure Coast Medical Institute
No Degree - General Education
Indian River State College
High School Diploma -
St. Lucie West Centennial High School
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