Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Olivia Yearby

Fort Drum,NY

Summary

Professional advocate dedicated to supporting clients and families through comprehensive, compassionate care. Adaptable and reliable, with strong organizational skills and resource coordination. Fluent in computer applications and cybersecurity techniques, employee management, and scheduling. Capable of working independently or efficiently with a team, ensuring standards and deadlines are met.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Military Family Advocate

Telemynd
03.2025 - Current

Part-time advocacy position educating soldiers, veterans and families about mental health resources. Coordinating and sponsoring outreach events on military bases to advocate for mental health awareness. Connecting potential clients with mental health services. Responding to emails and managing social media activity to provide outreach about mental health services. E

Certified Pharmacy Technician

PTCB
05.2015 - Current
  • Manage dispensing of 200+ prescriptions daily, ensuring accuracy and safety. Improve patient satisfaction through detailed attention and advanced software use. Resolve complex medication issues, enhancing patient outcomes and compliance. Maintain regulatory standards, ensuring a safe and efficient pharmacy environment. Efficiently manage medication inventory, ensuring accuracy and patient safety. Meticulously process prescriptions with a focus on correctness and prompt service. Work closely with pharmacists to optimize pharmacy operations and patient care. Eagerly assist in patient consultations, enhancing service quality and satisfaction. Streamline workflow protocols to enhance pharmacy efficiency and service delivery. Oversee critical audits to uphold compliance with state pharmacy regulations.

Military Police Officer

United States Army
05.2018 - 10.2019

Maintaining 100% equipment accountability. Meeting Army standards and requirements and enhancing security. Utilized negotiation techniques to diffuse situations, ensuring peaceful resolutions. Directed logistical training procedures, adhering to military regulations and improving readiness. Accurately documented and organized information, enhancing operational efficiency. Directed training, improving logistical operations in compliance with regulations. Streamlined documentation processes for security information. Enhanced team response times through strategic training. Implemented new patrol strategies that increased area coverage and safety monitoring. Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk. Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.

Education

Bachelor of Science - Cybersecurity

University of Phoenix
Tempe, AZ
01-2026

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Tempe, AZ
07.2018

Skills

  • Typing (54 wpm)
  • Time Management
  • Organizational Scheduling
  • Microsoft Applications
  • Insurance verification
  • HIPPA Complaint
  • De-escalation techniques
  • Community resources
  • Effective communication
  • Case management
  • Family advocacy
  • Client education
  • Data collection
  • File management

Certification

  • Certified Pharmacy Technician
  • CPR/First Aid Certified

Languages

Spanish
Limited Working
English
Native or Bilingual

Timeline

Military Family Advocate

Telemynd
03.2025 - Current

Military Police Officer

United States Army
05.2018 - 10.2019

Certified Pharmacy Technician

PTCB
05.2015 - Current

Bachelor of Science - Cybersecurity

University of Phoenix

Bachelor of Science - Criminal Justice Administration

University of Phoenix