Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Younk

Franklin,WI

Summary

I have developed skills in fast-paced environment, have effective communication skills and teamwork. I have the ability to handle any tasks given and can complete them efficiently and on time. I am able to transition into a new field smoothly with a positive attitude, great organization and problem-solving abilities. I am seeking a field in which I can contribute all my skills.

Overview

2
2
years of professional experience

Work History

Visitor Services Worker

Milwaukee County Zoo
06.2025 - Current

My current employment is working for the Milwaukee County Zoo in the Visitor Services Department. I handle ticket transactions throughout the zoo, both at front gates and attractions. I help customers buy their ticket's and answer any questions they might have. I have reported defective products or machinery to supervisor as well as maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Ice Cream Server

Sweet Treasures
10.2024 - 06.2025

While working at Sweet Treasures I interacted with customers, helping them with questions and preparing their ice cream orders. I managed long lines of customers during peak times while maintaining professionalism under pressure. I maintained a clean and organized workspace, ensuring a positive environment for both customers and coworkers. I also processed sales transactions for cash,debit, and credit purchases. This job required me to work by myself on some shifts, so if needed I am able to work independantly without issues.

Sales Associate

Pet World Warehouse Outlet
06.2024 - 10.2024

At Pet World I worked with customers on the floor as well as up front as a cashier. I organized racks and shelves to maintain store visual appeal, prepared merchandise for sales floor by pricing, and built relationships with customers. I was able to build my communication skills with both the customers and coworkers. I always maintained a positive attitude and calm demeanor when in busy, high-stressed situations. I also restocked products, helped customers find anything they needed, and answered any questioned. When given a task, I made sure to always complete it in a reasonable amount of time.

Froster

Nothing Bundt Cakes
06.2023 - 06.2024

This was my first job and I worked in the back of the store so I wasn't interactive with customers. I worked with my coworkers though and I was always able to communicate with them whenever a problem would arise. I organized the products, cleaned the work space regularly, as well as complete my tasks on time. When things got busy with orders I made sure to complete them fast and efficient, while still making the product presentable.


Education

Whitnall High School
Greenfield, WI
06-2025

Skills

  • Easily Adapt To The Work Environment
  • Can Easily Build Strong Professional Connections With Coworkers
  • Can Take On Strong Leadership Roles
  • Effective Communication
  • Multi-Task
  • Strong Organization Skills

Timeline

Visitor Services Worker

Milwaukee County Zoo
06.2025 - Current

Ice Cream Server

Sweet Treasures
10.2024 - 06.2025

Sales Associate

Pet World Warehouse Outlet
06.2024 - 10.2024

Froster

Nothing Bundt Cakes
06.2023 - 06.2024

Whitnall High School